ICCI Continuous Improvement Supervisor

How will you CONTRIBUTE and GROW?

The Supervisor of Continuous Improvement (CI) is responsible for evaluating and leading efforts to improve business processes within the BSC. The Supervisor of CI reports to the BSC CI Manager. This role oversees a team of CI specialists. .

• Supervision and delivery / rollout of Continuous Improvement and Automation Initiatives and projects according to best-in-class process improvement methodology (Lean Management, Six Sigma, Business Process Management Systems, etc.) and associated process training 

• Implement and use PMO tools and metrics to coordinate projects and track progress

• Set the standards, templates and processes related to project management and define, ensure and maintain these within the project organizations

• Conduct continuous improvement workshops and ensure the associated agreed action points are implemented in a timely manner

• Ensure all managers and leaders of the BSC are committed to the identification and execution of process improvement opportunities

• Proactively monitor business performance / operating results against KPIs and SLAs, taking adequate steps to correct shortfalls in performance through CI initiatives

• Communicate strategic importance of projects and support business cases creation to gain funding and buy-in from key constituents and to ensure success of initiatives and investments

• Engage all departments to create & maintain a continuous improvement culture

• Lead de CI belt training.  Contribute to develop CI champions.

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Are you a MATCH?

Education

• Bachelor’s degree in Finance, Accounting or Information Technology 

Experience/Certifications

• 5 years of experience in project management and 2 years supervisor experience preferred

• Six Sigma Green Belt certification required. Six Sigma Black Belt preferred.

• Experience in effective leadership, interpersonal and communication skills capable of interacting with staff, peers, and senior leaders competently and effectively

• Must have strong team skills.

Language Requirements

• English fluency [C1/B2]

• Spanish fluency 

• French and/or Portuguese, a plus 

Knowledge and Skills

•  Excellent communication and influential skills

•  Results oriented

• Customer service orientation

• Highly organized with ability to manage multiple, competing priorities

• Ability to work in a true international environment - flexibility and cultural sensitivity

• Excellent people skills and ability to motivate and coach team

• Problem solving and decision making skills

• Assertive, energetic, and a self-starter

• Digital mindset for systems automation and connectivity 

Continuous improvement mindset for process improvements   

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.