Director, Information Governance

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Director, Information Governance, you will direct the development and implementation of strategies that supports maturing USAA's information governance, data quality, information architecture and information asset management capabilities. You will establish and enforce enterprise data policies, standards, practices and processes according to industry best practices. Accountable for the quality of results from work produced by the team.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is available for this position.

What you'll do:

• Leads strategic direction across one or more data domains in information governance, data management, data quality, information architecture and information asset management capabilities working within Agile community and all leadership levels in prioritizing and funding capabilities delivery across the Enterprise and various data domains.

• Directs and collaborates with business and IT partners on utilizing information governance, data quality, information architecture and information asset management capabilities in support of achieving business operations and strategic goals and objectives.

• Advises all levels of leadership on institutionalizing and maturing information governance, data management, data quality, information architecture and information asset management capabilities to include providing advice on mitigating risk and satisfying and addressing risk and regulatory requirements related to information governance and management.

• Partners with business, risk, compliance, architecture, and IT teams to drive effectiveness and value of information governance, data management, data quality, information architecture and information asset management processes to the business.

• Ensures team understands how the information management activities they are responsible for align with information governance, data management, data quality, information architecture, technical solutions, and information asset management activities performed by other teams.

• Directs team in work assignments, problem resolution, risk mitigation, and producing quality work.

• Provides the leadership, motivation, oversight and environment necessary for building high performing teams that collaborate with enterprise stakeholders in defining information governance, data quality, information architecture and information asset management capabilities that delivers business value, outcomes and solves business challenges.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Data and Analytics, Information Technology, Business, Finance, Risk, Audit or a related field of study; OR 4 years of related experience in information governance, information management, information technology or risk management (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of experience in Information or Data related practices to include: information governance, data management, information management, information architecture, IT, risk, audit, analysis and reporting OR Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field and 6 years experience in Information or Data related practices as noted above.

• 3 years of direct team lead or management experience.

• Expert knowledge of industry information/data governance best practices, information technology best practices and architecture roadmaps and capabilities maps.

• Experience leading teams, peers and leadership levels across complex problem-solving activities, domains, or regulatory drivers at an Enterprise or data domain levels.

• Experience leading developing, or operationalizing data management and/or data governance p