Senior Associate - Illustrations Business Analyst

Job Requisition ID: 94454

Location Designation: Hybrid - 3 days per week 

 

Alternate locations: Overland Park, KS (Kansas); New York, NY (New York)  

 

 

Business Unit Overview

The Institutional Life (IL) business provides sophisticated life insurance solutions for the Bank-Owned Life Insurance (BOLI), Corporate-Owned Life Insurance (COLI), and Institutional COLI (ICOLI) markets. These solutions are designed to help organizations attract, retain, and reward highly compensated executives and professionals.

 

 

Role Overview:  

New York Life Insurance (NYL) is seeking a highly motivated and detail-oriented Business Analyst to join our high-performing team focused on continually improving our technology ecosystem and transforming our business processing capabilities that support our institutional clients in an industry-leading business unit, Institutional Life (IL). IL offers sophisticated life insurance products in the Bank Owned Life Insurance (BOLI), Corporate Owned Life Insurance (COLI), and Corporate Sponsored markets.

 

The Business Analyst is a key member of the Institutional Life Technology organization, partnering closely with the Sales organization, New Business, Technical & Business Product Owners, technical teams, third-party vendors, and subject matter experts to support the Illustration platforms that drive the new business and sales processes. This role serves as a key partner to Sales, developing a deep understanding of business objectives, user needs, and operational challenges, and helping translate those needs into well-defined business and functional requirements, in partnership with Product Owners and technology partners, to enable successful technology solutions.

 

Working in partnership with the Technical Product Owner, the Business Analyst provides business expertise and stakeholder insight to help ensure business requirements and acceptance criteria are effectively defined, understood, and validated throughout the delivery lifecycle. Operating within a SAFe Agile delivery framework and a hybrid development model, the Business Analyst supports backlog refinement, solution design, testing, release planning, and implementation across multiple illustration platforms while balancing agile delivery practices with third-party vendor timelines.

 

The successful candidate builds strong relationships across the Sales organization to understand evolving product offerings, sales processes, and customer needs. By collaborating with stakeholders throughout solution delivery, the Business Analyst helps ensure illustration capabilities are accurate, compliant, user-focused, and aligned with business objectives. This individual develops a deep understanding of Illustration platforms and the data that supports downstream systems, while continuously identifying opportunities to improve processes, increase efficiency, and deliver innovative, high-quality solutions that support business and team objectives.

 

 

What You’ll Do:  

• Partner closely with the Sales organization, New Business, Product Owners, technical teams, third-party vendors, and business stakeholders to understand business objectives and translate them into technology solutions.
• Develop deep business knowledge of Institutional Life products, sales processes, and customer needs to identify opportunities to enhance the illustration experience.
• Partner with Technical and Business Product Owners by providing Illustration business expertise, process knowledge, and stakeholder input to support the development and validation of business and functional requirements, acceptance criteria, process flows, and business rules.
• Support backlog refinement activities by clarifying business needs, answering functional questions, validating requirements with stakeholders, and helping ensure work items are understood and ready for delivery.
• Facilitate requirements workshops, stakeholder and vendor meetings, and solution discussions to drive alignment across business and technology teams.
• Analyze existing business processes, system capabilities, and data flows to identify opportunities to improve efficiency, accuracy, scalability, and the overall user experience.
• Partner with development teams and third-part