Product Manager

Job Title: Product Manager

Location: Hybrid-Austin, TX (900 S Capital of Texas Highway)

Reports To: Vice President of Financial Wellness

Compensation: $78,000-$82,000 salary plus 10% yearly discretionary bonus

Scheduled Hours: Monday-Friday: 8:00am-5:00pm

About Us:

HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

About HUB Retirement & Private Wealth (RPW): 

We lead our communities with integrity, driven to make things better, both now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together, focused on the tomorrows for all.

About FinPath:

FinPath by HUB is a comprehensive financial wellness program offering certified financial coaching, financial education courses, and digital money tools. Our coaches empower participants across the country to move from financial stress to financial confidence through human-centered, unbiased guidance.

Why Join FinPath?

You will make a measurable difference in participants' financial lives, backed by a team that values coaching quality, continuous learning, and participant impact. FinPath coaches are not just educators; they are trusted partners in their participants' financial journeys.

Job Purpose:

The selected individual will serve as the strategic owner of the FinPath online experience, ensuring the platform delivers a seamless, intuitive, and impactful journey for employee participants and employer partners alike. This role is equally focused on managing our ecosystem of third-party technology and service partners, driving alignment, accountability, and continuous improvement across all external relationships. The ideal candidate brings a strong product mindset, exceptional communication skills, and the ability to influence outcomes across both internal teams and external partners.

Product Manager Job Responsibilities:

• FinPath Online Experience
  • Own the end-to-end FinPath digital product roadmap, translating organizational goals and client needs into a prioritized, actionable plan.
  • Serve as a key decision-maker for all platform features, user flows, and digital content, ensuring every touchpoint reflects FinPath’s mission and brand standards.
  • Gather insights from participants, employer partners, and internal stakeholders to define clear product requirements and user stories.
  • Collaborate with UX, design, and engineering teams to deliver intuitive, accessible, and high-quality digital experiences.
  • Monitor platform performance through data and analytics; identify trends, friction points, and opportunities to enhance the member experience.
  • Lead user acceptance testing (UAT) for all releases, ensuring new features meet quality, compliance, and usability standards before launch.
  • Maintain and prioritize the product backlog, working within agile sprint cycles to keep development aligned with strategic priorities.

• Third-Party Partner Management
  • Serve as the primary relationship owner for all FinPath third-party technology, data, and service vendors.
  • Support vendor selection processes, including RFP development, due diligence, contract negotiations, and partner onboarding.
  • Establish and monitor SLAs, KPIs, and performance benchmarks for all external partners; proactively manage issues and escalations.
  • As needed, coordinate with Legal, Compliance, and IT Security teams to ensure all partner agreements and integrations meet organizational standards.
  • Oversee partner API integrations and data exchange agreements, partnering with technical teams to ensure reliability, security, and scalability.
  • Conduct regular business reviews with partners to assess performance, explore innovation opportunities, and align on roadmap priorities.
  • Support contract renewal negotiations, amendments, and new statements of work in collaboration with Procurement and Legal.

• Cross-Functional Collaboration
  • Act as the voice of the FinPath product across the organization, keeping leadership and stakeholders informed on roadmap progress, key decisions, and outcomes.
  • Partner with Marketing, Client Success, Coaching, and Operations to support product launches, drive feature adoption, and develop member-facing communications.
  • Collaborate with IT Security, Compliance and Risk teams to ensure the FinPath platform meets all applicable regulatory requirements.

Qualifications: