People Product Manager (Workday)

Department:

People

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

What if your product expertise could help shape the technology that supports how Southwest Airlines attracts and hires its People? The People Product Manager supports the People Systems Team within the Talent Acquisition product space, partnering with Talent Acquisition and Technology stakeholders to gather requirements and deliver enhancements across platforms such as Workday Recruiting and Phenom. They’ll translate business needs into epics, features, and user stories within the Agile Release Train, collaborate with HR configuration Teams and integration pods on design, testing, and deployment, and provide clear status updates to Leadership on progress, risks, and dependencies. Through strong communication, collaboration, and strategic thinking, the People Product Manager is excited to support reliable system delivery while contributing to Southwest’s long‑term HR technology roadmap and commitment to empowering its People. 

Additional Details 

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Responsible for identifying customer needs and continuously refining Epics into Features, prioritizing and sequencing them on the PI Roadmap, and working with Product Owners within the ART to translate Features into Stories that will satisfy the Product Vision
• Responsible for Product completeness by creating Feature Acceptance Criteria, maintaining the Feature Definition of Done, and by accepting Features
• Collaborates with Architects and other technical People to ensure the solution effectively addresses the functional and non-functional requirements while maintaining technical excellence by understanding and sequencing Enabler work in the Program Backlog and Program Kanban
• Collaborates with Change Management to prepare for product release (education, documentation, training, etc.)
• Participates in PI planning by defining and presenting the business intent, planned Features, and highlighting any known dependencies and milestones throughout each Program Increment, and providing fast Program-level decisions within the event
• Actively participates in Inspect and Adapt (I&A) events
• Leads Feature definition and refinement including establishing feature acceptance criteria
• Leads the System Demo to evaluate working software and help to assess business value delivered against the business intent
• Provides input and feedback to Epic Owners on new and existing Epics, with customer needs in mind
• Participates in the economic prioritization of Features and Enablers using techniques such as Weighted Shortest Job First
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of industry competition, trends, and changing customer needs
• Skilled in leading activities to support the delivery work including product launch communications, training materials, user acceptance testing, business validation, success criteria measurement and analysis, and post-deployment analysis to identify improvements
• Skilled in developing and commun