IT Systems Analyst Lead

About Oshkosh Defense, an Oshkosh company

Oshkosh Defense stands behind those who dedicate their lives to protecting others.  As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems.  We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.

Execute the system configuration, customization, maintenance, repair, and design of core systems. Partner with cross-system teams to ensure scalable and repeatable technology solutions support business and stakeholder requirements.  This role requires experience in software release upgrades, system patching, and working knowledge of SQL and Oracle platforms.

YOUR IMPACT

System Maintenance & Upgrades

• Plan, design, and execute enterprise-level software upgrades across business-critical systems
• Strong working relationship with Oracle and SQL Database Administrators
• Familiarity with Windows and Linux environments
• Coordinate and implement system patching to ensure security compliance and system stability
• Develop and maintain comprehensive upgrade documentation, rollback procedures, and post-implementation validation protocols
• Conduct impact analysis and risk assessments for all system changes, upgrades, and patches
• Lead change management activities following ITIL methodology to minimize business disruption during upgrades

Technical Leadership & Collaboration

• Communicate with customers and IT colleagues in a timely manner to deliver technical solutions to business requirements
• Utilize ITIL methodology and ServiceNow software to track and manage incidents, changes, problems, tasks, and demands
• Execute configuration, maintenance, and testing of software based on approved designs
• Advise business analysts, business stakeholders, and cross-functional technology teams on best practices to execute business requirements

System Integration & Development

• Working knowledge of Boomi, SSIS, SFTP or other integration methods
• Practical use of Agile and Waterfall methodologies

Support & Quality Assurance

• Serve as a Subject Matter Expert (SME) through incident management, support escalations, and knowledge management use cases
• Develop unit test plans and test cases to ensure configurations are well executed before deploying into production
• Serve as partner to end users in the best solution design to execute technical requirements
• Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation
• Other duties as assigned
• Regular attendance is required

MINIMUM QUALIFICATIONS

• Five (5) or more years of experience in the field or in a related area.
• Development, documentation, process flows, manage multiple tasks, ITSM, troubleshooting, configuration, operations systems, database, messaging, API, system integration, testing, release planning.
• Written and verbal communication, customer service, stakeholder alignment, relationship building, time management, team collaboration, leadership, coaching, mentoring, public speaking, delegation

STANDOUT QUALIFICATIONS

• Familiarity with ERP packages like JD Edwards, SAP, Infor LN or similar products
• Integration tools like Boomi, SFTP, SSIS
• Experience in a Discrete Manufacturing environment
• Strong relational database knowledge and reporting capabilities.
• System upgrade and patch management experience across multiple platforms
• Development, documentation, process flows, and ability to manage multiple tasks
• ITSM tools, troubleshooting, configuration, and operations systems management
• Database management, messaging, API development, and system integration
• Testing, release planning, and version control systems

#LI-MC1

Pay Range:

$103,300.00 - $177,700.00

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