Sr Customer Account Manager-Kroger/Albertson

Foods you love. Brands you trust. And a career that empowers you to grow. 
 
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

 

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
 
This position is not eligible for Visa Sponsorship.

 

 

Sr Manager Customer Account-Nutrition: Kroger and Albertsons

 

Position Summary

Manage/develop resources of Customer Teams to deliver assigned volume, share and profit goals. Establish team objectives and build integrated business plans and customer relationships. Leverage multi-functional resources for customer and business development. Develop associates through training, coaching and motivating. Key measures include: Volume, Share, and Profitability (MC including Trade), Financial Management (checkbook management, admin budget, and deductions), People - recruit and retain top talent, develop associates for next position, foster diversity in the workplace. 

 

Primary Responsibilities:

• Lead the joint business planning process with team to achieve performance objectives.
• Develop high level working relationships with the key decision makers within customer’s organization.
• Recruit, develop and retain top talent.
• Promote workforce diversity and upward mobility among team members 
• Develop team member’s skills and competencies through Nestle Career Paths
• Continuous improvement of the performance management process with each direct report, including creation of the Progress & Development Guide (PDG), check-pointing progress, identifying and addressing performance issues, recognizing and reinforcing performance excellence and evaluating year-end results and performance.
• Improve organizational performance of best practices through active use of OCR, CSI and OCQ reviews.
• Planning, Business Analysis and Problem Solving
• Communicate understanding of Nestle brand strategies and tactics with team and customer.
• Accurately forecast projected monthly and annual sales volume and margin contributions. 
• Identify profitable opportunities to grow incremental volume.
• Continuously monitor and analyze customers overall business plan and progress in meeting goals and adjust activities as needed.
• Manage expenditure of financial resources in a fiscally responsible manner through use of Nestle Trade Management Tool (TMT).
• Leverage dedicated team resources appropriately.
• Lead the development of annual customized customer “go to market” programs. 
• Communications

LOCATION: Loveland, Ohio

Travel: 30% as needed

 

Basic Qualifications:
 

Education:

• Bachelor’s degree from an accredited institution required
• Minimum 5+ years in account management, business development or category development experience with the CPG in