Sales Engineer (Digital Media - Broadcast)

WE ARE VERITONE 

Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone’s software and services empower individuals at the world’s largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone’s leading enterprise AI platform, aiWARE™, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit Veritone.com.

WHAT YOU’LL DO 

Technical Pre-Sales Support:

• Collaborate with the sales team to understand customer requirements and pain points.
• Conduct in-depth product demonstrations and presentations tailored to client needs.
• Develop RFP responses, scope platform integration and extension SOWs, carry-out POCs.
• Develop and deliver technical proposals, including system architecture, integration plans, and customization options.

Solution Design and Consultation:

• Work with clients to design and configure solutions that meet their specific requirements.
• Provide technical consulting during the sales cycle, including proof-of-concept (POC) and pilot projects.

Product Expertise:

• Maintain an expert-level understanding of Veritone’s SaaS products and their applications in the broadcast industry.
• Build deep technical expertise on the platform and integrated solutions and use those skills to address customer issues as needed.
• Stay updated on industry trends, competitive landscape, and emerging technologies.
• Provide clear and constructive feedback to the Veritone product team.

Client Engagement:

• Build and maintain strong relationships with key technical stakeholders at client organizations.
• Act as the primary technical point of contact for prospects and customers during the sales process.

Collaboration and Feedback:

• Collaborate with product management and engineering teams to provide customer feedback and influence product development.
• Assist in the creation of technical sales collateral, including whitepapers, case studies, and presentations.
• Develop specifications for  Veritone platform integrations and extensions for outsourced development for more complex development initiatives.

Post-Sales Support:

• Transition successfully closed deals to the implementation and support teams.
• Provide initial post-sales technical support and training to ensure smooth onboarding.
• Provide technical assistance with provisioning and configuration activities.

WHAT YOU'LL NEED 

• BA/BS in  in Computer Science or Computer Programming, Broadcast Production related field or equivalent work experience
• 5+ years of experience working on distributed enterprise software products
• 2+ years of experience in Post Production
• Background supporting clients from Media, Entertainment and/or Broadcast industries
• Ability to effectively prioritize and execute tasks in a high pressure, startup environment
• Hands-on development or product management experience 
• Proven analytical and problem-solving skills
• Proven customer-facing skills
• Strong project management skills
• Experienced knowledge of industry standards for video/audio codecs, file formats, bit rates, video/audio graphics for web, social, and digital use, as well as broadcast
• Familiar with Avid and Adobe Creative Suite
• Working knowledge of the post-production ecosystem and digital supply chain
• Practical  experience with cloud based storage services
• Ability to demonstrate troubleshooting techniques and problem solve with minimal direction
• Strong teamwork mentality to collaborate with internal and external partners
• Can work in an independent capacity as necessary
• Able to exude patience and understanding in client facing and high-pressure situations

WHAT WE OFFER 

• An incredible opportunity to impact AI for good and empower the human with AI solutions and services
• A competitive compensation package
• Participation in the Company’s Equity Program 
• Remote first + Hybrid workplace
• VERI Communities (Affinity Groups) & Belonging
• Empowerment to build your career journey at Veritone