Business Analyst, Senior

Business Analyst, Senior Posting Number req26005 Department Human Resources Department Website Link https://hr.arizona.edu/ Location Tucson Campus Address Tucson, AZ USA Position Highlights Identifies and analyzes user and business needs for UAccess Employee (HCM enterprise projects). Responsible for the development and review of business, functional, and data requirements. Translates business requirements for complex projects into detailed functional designs for development, testing and implementation. Identifies and communicates risks and issues impacting business needs. May serve as project lead on small to medium-sized project or on a portion of a larger project.

Visa sponsorship is not available for this position.

Outstanding U of A benefits include health, dental, vision, and life insurance; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; access to U of A recreation and cultural activities; and more!

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Duties & Responsibilities

Data Analysis:

• Gathers and organizes information on problems or procedures documents existing processes, systems and organizational structures
• Conducts operational audits and analyzes data for possible improvements
• Recommends new or revised systems and implements approved changes.
• Creates queries and performs data analysis to identify, measure and document system outputs.

HRIS System Support:

• Provides hands-on support for PeopleSoft HCM, assisting users with navigation and addressing general system usability issues.
• Troubleshoots and resolves technical issues encountered by users during system operation, ensuring minimal disruption to HR processes.
• Participates in system testing activities
• May work with HR staff to understand their needs and challenges in using the PeopleSoft HCM system
• Provides training and support to HR staff on system features and functionalities

HRIS System Modification: 

• Participates in planning and implementation of system modifications and upgrades. 
• Facilitates design sessions and discussions to create functional design documents.
• Works with developers to ensure thorough understanding of functional requirements and designs.
• Assists with the configuration and customization of PeopleSoft HCM modules to align with evolving business needs
• Assists in the development and implementation of system enhancements

System Testing:

• Creates test plans and scripts, and coordinates testing activities with functional users and other units to ensure system reliability and functionality.
• Writing use cases and test cases, creating technical documentation and training guides.  
• Document and report any issues or bugs encountered during testing to the appropriate team for resolution.

Knowledge, Skills, and Abilities:

• Superior writing, communication and interpersonal skills.
• Knowledge of enterprise applications and involving aspects of vendor relationship management and large scale implementations.
• Demonstrated ability to establish collegial, productive working relationships with faculty, staff, and administration or similar organizational constituents.
• Proven ability to manage time efficiently between long-term project deadlines and unexpected interruptions that require immediate attention.
• Exhibited written and verbal communication skills to convey complex processes and scenarios to a range of clients from new to technology to career technologists.
• Ability to monitor, troubleshoot and solve issues within MS Office 365 and additional supporting applications.
• Ability to research emerging technical solutions related to productivity or collaboration tools.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience.

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