IT Enterprise Solutions Support Intern

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

Summary of Program 

Jabil’s Summer Internship Program was recognized as one of the Top 100 Internship Programs in the country for 2025 by WayUp. This is the result of a holistic and engaging experience that summer interns at Jabil experience. As a result, interns that are a part of this program for summer 2026 will get to engage with members of Jabil’s leadership team and participate in events related to professional development, networking & socializing, and community engagement. In addition, interns will have the opportunity to work with each other in committees, be assigned a mentor, tour some of Jabil’s facilities and much more! If this sounds like a program you want to be a part of and you want to work for a company that strives to make EVERYTHING BETTER and ANYTHING POSSIBLE, then apply today.  

Summary of Position

The Jabil Austin IT Enterprise Solutions (Support + Development) team is seeking a Summer 2026 intern to contribute to internal application development and automation while also participating in front-line IT support operations. This role is ideal for a developer who wants real-world experience delivering business-facing solutions end-to-end—triaging user issues, improving systems, building tools, and shipping measurable improvements.

Intern Duties & Responsibilities

• Build and enhance internal applications and automations that improve site operations (e.g., workflow tools, request/approval flows, integrations, dashboards, lightweight apps).

• Participate in IT support rotation by monitoring the ticket queue, troubleshooting issues, and communicating progress clearly to end users; escalate appropriately when needed.

• Design, test, and deliver maintainable code using team standards (source control, code reviews, documentation, and basic CI/CD practices where applicable).

• Analyze recurring support issues and implement durable fixes (automation, self-service, knowledge articles, monitoring/alerts, or process improvements).

• Collaborate with stakeholders to translate requirements into working solutions; validate outcomes through demos, user feedback, and iterative improvement.

• Follow corporate, regional, and local security/governance policies (access controls, data handling, change control, asset standards, and least-privilege practices).

• Document solutions and support procedures (runbooks, SOPs, KB articles) so improvements stick after the internship ends.

Qualifications

Major(s): Computer Science, Software Engineering, Information Systems, Computer Engineering, MIS, or a closely related discipline (equivalent practical experience considered).

Class Year(s): Rising Senior, Recent Graduate (Graduate Students may be included).

GPA: Min 3.0

Technical Skills (required to succeed):

• Demonstrated software development experience (internship, co-op, substantial projects, or portfolio).

• Proficiency in at least one general-purpose language such as Python, JavaScript/TypeScript, Java, or C#.

• Working knowledge of SQL and data concepts (tables, joins, basic query optimization).

• Comfort with APIs and integrations (REST, authentication concepts, JSON, webhooks).

• Experience with Git/source control and an ability to work in a team development workflow (branches, pull requests, basic code review).

• Willingness and ability to do hands-on IT support: troubleshooting, clear user communication, ticket hygiene, and escalation discipline.

• Familiarity (or strong interest) in one or more: Power Platform, Mendix, scripting/automation, CI/CD basics, cloud fundamentals, endpoint management.

Professional/Leadership Skills:

• Effective com