Director, Industrial Engineering

Brief Description of Sunnova
Sunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses. At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with us means pushing beyond traditional limits, exploring new horizons, collaborating with like-minded peers, and transforming the energy industry for the better. If you're excited about being a part of the fastest-growing segment of the energy industry, we encourage you to apply!
The Director, Industrial Engineering Position 
The Director of Industrial Engineering will play a critical role in overseeing the development and implementation of Customer First strategies to enhance the efficiency, quality, and scalability of our production, installation, and operational processes. This leadership position will drive continuous improvement initiatives across the organization focusing on enhancing Service, streamlining workflows, and ensuring operational efficiency. The ideal candidate will have deep expertise in industrial engineering principles, a passion for Service, and a proven track record of driving customer first mindset through operational efficiencies in a fast-paced, dynamic environment

Responsibilities

• Process Optimization: Lead the analysis, design, and improvement of operational processes related to installation, WIP Management, and service operations, focusing on reducing waste, enhancing throughput, and optimizing resource allocation.
• Customer First Operational Efficiency: Identify and implement lean manufacturing, Six Sigma, and other process improvement methodologies to increase efficiency, reduce costs, and ensure the highest quality in installation and operations.
• Cross-Functional Collaboration: Work closely with key departments including Treasury, Capital Markets, Revenue Management, Accounting, Operations, Dealer Support, Fulfillment, Software & Business Technology, and Sales teams to align strategies with business objectives.
• Technology Enhancement: Evaluate and integrate emerging technologies and tools (e.g., automation, data analytics, machine learning) to enhance operational performance and system integration across processes.
• Quality Control & Continuous Improvement: Develop and maintain metrics to track performance against key operational goals and implement continuous improvement programs aimed at enhancing product quality and reducing cycle times.
• Data-Driven Decision Making: Leverage data analytics to support informed decision-making, performance tracking, and predictive maintenance for operations.
• Budgeting & Cost Management: Collaborate with finance and operations teams to develop budgets, control costs, and identify opportunities for cost reduction while maintaining product and service quality.

Minimum Requirements

• Bachelor’s degree in Industrial Engineering, Operations Management, or a related field is required.
• At least 8-10 years of relevant experience in industrial engineering, operations, or manufacturing, with at least 3-5 years in a leadership role.
• Prior experience in the renewable energy or residential solar sector is highly desirable but not required.
• Proven track record of leading operational improvements in a service-oriented environment.

Preferred Qualifications

• Master’s degree
• PMP certified or Lean Six Sigma

Additional Knowledge , Skills and Abilities

• Strong knowledge of Lean Manufacturing, Six Sigma, and process improvement methodologies.
• Expertise in process flow analysis, capacity planning, and cost reduction strategies.
• Ability to analyze complex data, identify root causes of inefficiencies, and develop effective solutions.
• Experience with ERP systems and other production management software (e.g., SAP, Oracle).
• Exceptional leadership and people management skills, with the ability to inspire cross-functional teams.
• Excellent communication skills, both verbal and written, with the ability to influence and collaborate at all levels of the organization.
• Passion for sustainability and a strong understanding of the residential solar industry trends, challenges, and opportunities.

Working Conditions

• Houston, TX and/or Remote
• Extended periods of time working at computer workstation
• Up to 25% Travel may be required

Benefits

• Sunnova offers a generous employee reward package that includes:
• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus