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Senior ML Engineer

Waystar
United Statesfull_timeVerifiedPosted 10 Mar 2026

About the role

ABOUT THIS POSITION

Job Description Summary

We are seeking a highly skilled and innovative Machine Learning Engineer with a passion for building robust, efficient, and domain-specific AI systems using Language Models (LMs) and agentic architectures. As a core member of the team, you will be instrumental in developing the entire ML pipeline, from sophisticated data extraction techniques to fine-tuning specialized LMs and orchestrating their interactions within a multi-agent framework.
This is a unique opportunity to apply state-of-the-art Generative AI and NLP techniques to a real-world, high-impact problem, leveraging the latest research in agentic AI and LMs to deliver economical and powerful solutions.

WHAT YOU'LL DO

    • Data Pipeline & Knowledge Base Construction:  

    • Design, implement, and optimize robust pipelines for ingesting, parsing, and extracting structured information from complex documents (leveraging OCR, document layout analysis, Named Entity Recognition (NER), and Relationship Extraction (RE)). 

    • Develop rich, nested JSON schemas for representing structured data and ensure scalable storage 

    • Generate and manage high-quality vector embeddings for efficient retrieval-augmented generation (RAG) within a Vector Database. 

    • Language Model (LM) Development & Fine-tuning:  

    • Research, select, and experiment with appropriate open-source Language Models (Large & Small) (e.g., Phi-3, Mistral, Llama, Nemotron-H families) for specialized tasks. 

    • Design and execute efficient fine-tuning strategies (e.g., LoRA, QLoRA, full fine-tuning) on curated, domain-specific datasets to achieve precise performance for tasks like coverage determination, code lookups, and policy rule application. 

    • Explore and implement knowledge distillation techniques to transfer capabilities from larger models to smaller, more efficient LMs. 

    • Agentic System Design & Implementation:  

    • Build and maintain the core agentic framework, including the orchestrator that intelligently routes queries and coordinates interactions between various specialized LM tools. 

    • Develop and integrate "tools" (specialized LMs and external APIs) that perform atomic medical necessity tasks, ensuring strict behavioral alignment and structured outputs. 

    • MLOps & Deployment:  

    • Deploy, manage, and monitor LMs and agentic components on Google Cloud Platform (GCP) using services like Vertex AI, GKE, Cloud Functions, and Cloud Run. 

    • Implement robust MLOps practices for continuous integration, continuous delivery (CI/CD), model versioning, and performance monitoring (latency, throughput, accuracy). 

    • Continuous Improvement & Research:  

    • Establish effective feedback loops from end-user interactions and system logs to identify areas for model improvement. 

    • Curate and expand training datasets, ensuring data privacy (PHI/PII masking) and legal compliance. 

    • Stay abreast of the latest research in LMs, agentic AI, NLP, and document understanding, applying relevant advancements to our system. 

    • Collaboration:  

    • Work closely with subject matter experts, product managers, and other engineers to translate complex requirements into technical solutions and evaluate system performance. 

    • Bachelor's or Master's degree in Computer Science, Machine Learning, Artificial Intelligen

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Company

Waystar

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