Culinary Director

 

Position Title: Culinary Director 

Salary:  150,000-170,000

 

 

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

 

 

 

Job Summary

The Culinary Director role supports the overall operational and financial success of the Food Program at national Compass sites.   Trains and supports all operators with strategy, alignment and improving productivity. Makes executive decisions affecting the operation, following The Client’s culture and guidelines, the Health Department’s regulations and Compass’ standards and expectations of food quality, freshness and presentation.   

 

POSITION OBJECTIVES: 

In the performance of their respective tasks and duties all employees are expected to conform to the following:  

Perform quality work within deadlines with or without direct supervision. 

Interact professionally with other employees, customers and suppliers. 

Work effectively as a team contributor on all assignments. 

Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. 

Major Duties

Food Programs 

Supports the culinary teams in developing high quality food programming at all sites 

Ensures that all Bon Appétit food standards are followed. 

Works with all Site Leads to ensure sites adhere to Client expectations of culinary guidelines, metrics and guest hospitality standards 

 

Supervision and Development of Staff 

Directly supervises Executive Chef 

Promotes the Open Door Policy, ensuring the highest level of communication and understanding between all staff. 

Handles staff conflicts or performance issues immediately, documenting coaching, counseling and/or disciplinary actions. 

Discusses with the VP of Strategic Operations any areas of concern and/or performance issues.  Provides the VP of Strategic Operations with action plans and timelines for resolutions. 

 

Financial Management and Analysis 

Follows Bon Appetit requirements as outlined in the Accounting Manual. 

Supports weekly and monthly financial analysis of all sites for review by the National Team explaining variances to the budget. 

Reviews weekly paperwork, signing off on the Sites’ financial package. 

Works with site Executive Chefs on inventory control 

Creates and keeps an up-to-date Operation Manual per Client Food Program guidelines 

 

Safety and Sanitation 

Adheres to Health Department codes and OSHA and ADA regulations. 

Supports Sites with the development of the Safety Program for consistency nationwide 

 

Customer Service and Client Relations 

Treats all guests and staff with care and respect. 

Handles guest complaints immediately and professionally, putting the guest at ease and resolving the issues to their full satisfaction. 

Reviews and responds to Food Program concerns or inquiries in a timely manner; escalates to VP of Strategic Operations when required 

 

Retail Management 

Tours Sites when needed 

Edits daily signage for correct spelling, descriptions and pricing. 

Supports marketing, advertising and promotions. 

Supports and contributes to updating of menu ideas and concepts with Site Executive Chefs 

 

Overall Management 

Teaches Bon Appétit philosophy and culture, emphasizing food made from scratch, friendly and attentive service and a safe and clean environment  

Supports management decisions while promoting a team spirit. 

Performs any duties as assigned by the General Manager and/or Corporate Management. 

Note:  Job duties are subject to change as needed. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functio