Product Solution Manager, Guidewire

When unexpected things happen in our customers’ lives, Claims is always by their side. Claims is a crucial part of If from a financial, people and customer perspective. In Claims we have approximately 2.500 committed claims professionals caring for our customers and taking care of more than 2 million claims on a yearly basis.

As Product Solution Manager, you will have a key role in ensuring that when bad luck strikes, customers’ lives get back to normal as quickly and smoothly as possible. We are in the process of transforming and re-engineer our selected claims core systems, claims automation and process setup, to a more modern, less complex and more efficient system landscape. Our future will be more based on Guidewire insurance Suite on Cloud rather than in-house built solutions. We are now looking for a person taking on the task of driving a multi-year journey together with key stakeholders from the Claims, Product & Price as well as Technology organizations.

About the role

Your initial assignment will be as "Product Manager" within the Core Transformation Program (CTP), responsible for the Motor Claims Finland System Transformation (replacing current claims systems with our Guidewire Cloud Solution). You will be responsible for ensuring that business needs are met by the new solution and that the journey is planned and conducted in the best way balancing risks, costs and quality of outcome. You will have a broad mandate from the Business Owner Board, and your primary target is to ensure we prioritize the deliveries creating most value considering the overall Motor Claims Finland system transformation agenda.

This is a full-time assignment where you will be reporting to the CTP Program manager and be part of the CTP program management team.

You’ll experience

•    The opportunity to influence future claims ways of working & system solutions and to influence decision making at senior levels
•    A culture where insight and collaboration matter more than hierarchy
•    Close cooperation with various stakeholders in our business (Claims, Product & Price, Technology, Leadership) and with our external partners
•    A role that combines strategy, communication, and system Implementation In the context of a larger program

Key responsibilities in the role:

•    Defining the steppingstones in the transformation journey by scoping the Major Business Releases work towards in terms of functional and business portfolio scope
•    Drive the process to break Major Business Releases down into the highest-level work items (Epics) in ADO
•    Defining Epic roadmap for the Major Business Releases as well as objectives and key results per SuperSprint
•    Prioritize work items in the Program Backlog (on Epic and feature level) and follow development of these through to delivery ensuring support needed in terms of clarifications.
•    Ensure that key business decisions, needed in the work towards the Major Business Releases, are taken in the right forums. This includes identifying key business questions to be solved and decisions to be made and preparing decision materials
•    Responsible for securing specific business skills and involvement of Subject Matter Experts (SMEs) / business line organization stakeholders
•    Support dialogue and cooperation with other Tribes/delivery units around dependencies and capabilities needed to be delivered by them
•    Ensure we have relevant and updated technology transformation artifacts supporting our work (Target architecture, Target system landscape, Technology roadmap)
•    Responsible for securing we have an optimal domain/team scope and structures, and that we steer delivery capacity to where it’s needed the most (cross domains)

About the team

In terms of line organization, the position is within the Digital Claims, Claims Digital Strategy and Core team. Our purpose is to drive long term strategy for Claims core and digital solutions, leading initiatives on business transformation & technology projects and Nordic claims core systems business operations support. The team is rather small with a few people having skills within some of the key competence areas needed within Digital Claims. The wider team are the people from functions within the Claims and Core Transformation Program organization and the technology organization.

We offer 

In the same way that we place high demands on you as an employee, we also expect you to place high demands on us as an employer. Here are some of the benefits of working at If: 

• An including work environment where everyone is welcome 
• Career and development opportunities in the biggest insurance company in the Nordics 
• Social activities, as well as highly skilled professional environment