Wellness Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

What We Expect:   

We are searching for a dedicated and passionate individual who is ready to join us as we continue to build strong momentum and growth in the wellness sector. The Wellness Sales Manager is an experienced and entrepreneurial leader that will build a pipeline of new business opportunities. This leader will also identify key trends by industry and region to determine new sales opportunities. She/he is responsible for signing new businesses within a given industry for both new customers and select existing customers. The individual must know the market and become an expert in and a representative of a healthy lifestyle in order to sell wellness services, programming and group events. This role will be essential in building strong customer and business relationships. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense, and opportunities abound.

Job duties include but are not limited to:  

• Develop accounts (new and existing) by mapping specific business industry and companies and buying tendencies

• Develop a new business development plan designed for new business acquisition in the Los Angeles basin and beyond

• Proactively solicit new and existing accounts/customers in defined geographic region

• Research and probe business objectives whereby wellness services can be presented along with conference and meeting solutions surrounding property assets and services

• Create specific personalized solutions for each prospective business lead to create differentiation in business solutions that stand out and create a position of strength over competitors

• Negotiate terms and conditions of individual business with strategic approach and fiscal awareness to maximize customer needs and balance profitability

• Facilitate the sales process from start to finish by generating and confirming group and corporate contracts that ensure the Center for Health & Wellbeing budget and revenue targets are achieved

• Communicate group details and work closely with Conference Services and operational departments to setup hotel for successful program operation and execution

  • Utilizing empowered authority and judgment alongside divisional and hotel policy, to adjust pricing where appropriate, and recommend group concessions as needed to secure group business in support of the Center for Health & Wellbeing

  • Utilize Various prospecting resources to solicit and secure business on behalf of Center for Health & Wellbeing.

  • Educate sales and conference services personnel to extend the sales resources and reach of wellness offerings company-wide, sales developments, prospecting projects, customer events and as a function of group sales business development.

  • Follow up on all business inquiries and leads and qualify business to generate revenue including but not limited to keynotes, workshops, group activities, energy breaks, private electives, wellness kitchen catering, and wellness kitchen private events.

  • Achieve monthly, quarterly and annual revenue and direct sales goals and prospecting activities

  • Conducts webinars, site inspections, and tours of Center for Health & Wellbeing facilities and offerings with methods that connect and resonate with clients leading to sales conversions

• Develop i