Principal Product Manager, Payouts

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

 

 

Overview

We're building the future of branded payouts at scale. We are scaling our already successful disbursements and payouts business into a strategic growth pillar with ambitious revenue targets. We're seeking an exceptional Principal Product Manager to lead product strategy, roadmap development, and go-to-market execution for this high-impact initiative. This is a rare opportunity to shape the future of a multi-hundred-million-dollar business line at a company with proven platform scale and market leadership. 

You'll set the vision and strategy for our payment platform, overseeing the complete lifecycle from ideation through launch and optimization. This means owning everything: transaction processing, fraud prevention, API architecture, digital wallets, and the infrastructure that powers millions of payouts. You'll drive both growth and profitability, leading cross-functional teams across engineering, marketing, and risk while ensuring regulatory compliance and partnering with banks, fintechs, and payment networks to innovate in high-growth areas like B2B payments, cross-border transactions, and fleet payments. 

Your work will directly impact how millions of people receive money—gig workers getting paid, customers receiving refunds, employees earning bonuses, creators getting compensated. If you've shipped payments products at scale and want to lead something transformational, this is your moment. Note: This is a hybrid role, with two days a week in our Pleasanton, CA office.

Responsibilities

Shape Strategy & Drive Revenue 

• Define the 3-5 year product vision, strategy and roadmap for a multi-billion dollar business line with senior executive visibility and engagement 

• Identify winning verticals and use cases where BHN dominates the market 

• Design pricing, packaging, and bundling strategies that accelerate growth 

• Own P&L performance—revenue, EBITDA, margin optimization, and KPI accountability 

• Present strategy to executives and influence company-wide investment decisions 

 

Build the Payment Platform 

• Manage the end-to-end payment ecosystem: processing, fraud, disputes, settlement, reconciliation, and APIs 

• Make architectural decisions that balance scalability, security, and speed across millions of transactions 

• Manage short and long-term roadmaps, forecasting resource requirements to deliver against strategic priorities 

• Establish compliance frameworks for PCI/EMV, KYC/AML, and fraud prevention 

• Design developer-friendly APIs, payment products and experiences that make BHN easy to integrate and impossible to leave 

• Ensure quality standards and market competitiveness across the payments product portfolio 

 

Win in the Market 

• Lead customer discovery—understand pain points, validate direction, close deals alongside sales 

• Conduct competitive analysis and identify opportunities in mobile wallets, B2B payments, cross-border, and emerging use cases 

• Navigate complex stakeholder ecosystems—design win-win solutions for brands, networks, partners, consumers, and BHN 

• Forge strategic partnerships with banks, PSPs, and fintechs to expand capabilities and reach 

 

Ship Products That Matter 

• Translate customer needs into technical requirements engineering teams can build 

• Make daily tradeoff decisions on speed vs. scalability vs. technical debt 

• Launch products on time by orchestrating across sales, marketing, operations, and engineering 

• Use data to optimize conversion funnels, transaction costs, and customer experience 

 

Lead Through Influence 

• Rally cross-functional teams without formal authority—inspire execution across the organization 

• Serve as BHN's senior authority on payments strategy, shaping how product teams approach the payouts domain 

• Enable sales with compelli