Warehouse Supervisor

This position is responsible for strategically and tactically managing several warehouse functions within the distribution center warehouse in compliance with the Company’s policies and vision. Up to 9 direct reports.  Approximately 650 inbound and outbound lines per day.

Safety / Compliance of the Law

• Champions safe behaviors; actively participates in all safety initiatives.

• Demonstrates fair & ethical relations with everyone, embracing our Core Values & Supply Chain Operating Principles.

• Ensures compliance with all federal, state and local laws and enforce all company rules and regulations.

• Exercises proper care in the use of equipment; instructs and enforces the similar standards for associates.

• Carries out policies, including the Code of Business Ethics and procedures, and works to the performance standards as defined for the location and picking and shipping areas.

Problem Solving / Collaborative Relationships

• Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development.

• Works with vendor representatives on improper packaging and logistic processes that optimize supply chain management.

Continuous Improvement / Lean Concepts

• Maintains a constant focus on Lean fundamentals, continuous improvement and continuous learning to improve performance, quality and efficiency of work processes.

• Engages associates in identifying opportunities for improvement.

• Uses formal and informal tools and techniques to achieve operational excellence and continuous improvement.

• Rearranges warehouse storage racks as needed to obtain maximum and most efficient use of storage space.

• Uses hand carts, manual or driven conveyor, mobile pallet jacks and motorized lift trucks to transport and load parts and materials.

Customer Service

• Maintains, instructs and directs warehouse personnel to achieve and maintain a high level of service to Service Centers and customers; including timely responses to inquiries concerning on-time, error-free shipments and responding to needs with exceptional service.

• Receives and responds to Service Center inquiries regarding incorrect shipments, routine changes and order expediting.

• Processes orders accurately, with focus on Right part, Right Quantity and Saleable condition

Fulfillment Center Standardization

• Processes paperwork, checks pulled items for branch and customer shipments and determines packing and shipping procedures.

• Responsible for designated warehouse associates time sheets and vacation approvals.

• Reduces complexity, drives standardization in our data and processes, delivers on customer expectations and eliminates waste

• Monitors key performance indicators (KPIs)

• Performs other duties as assigned or directed.

Talent Development

• Hires, effectively leads, coaches & develops associates utilizing performance management / goal setting tools and following company standards and policies.

• Champions the development of associate competencies, driving individual and team goals.

• Communicates to associates specific duties and requirements of their job, including Core Values and Code of Ethics

• Persuasive communicator / strong facilitator / structured and logical thinker

• People management skills including the ability to lead and motivate others

• Strong decision making and ability to implement process improvement initiatives

• Basic computer skills: Excel, Power Point, etc

• WMS experience preferred

• Lean background preferred

• SAP experience preferred

• Ability to use material handling equipment: carts, pallet jacks, forklifts, etc

• Requires the ability to stand for extended periods of time, walk, bend, and lift up to 25lbs regularly and up to 50lbs occasionally.

• Ability to challenge the status quo

• Self-directed

• Solid analytical and problem solving skills

• Can successfully multi-task

• Possesses a “Can Do” attitude

• Team Player

• Equivalent to two-four years college study in business and supply chain methods.

• 5 to 7 years warehouse or distribution experience

In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $70,000 - $80,000 per year. This includes salary ($60,000 - $70,000) based on experience as