Operations Supervisor

Job Description

This position supervises a team of union-represented employees, or a departmental function in a warehouse processing center or distribution center, to provide accurate and timely shipments to customers. Leads and solves problems within the limits of general standards and practices, with some direct guidance from General Supervisor.

In this role, you will motivate direct reports and business partners through effective communication, training, coaching, development, recognition, and supervision. You will demonstrates expertise with your knowledge of the processes your team is required to perform, and ensure your team members are effectively performing job responsibilities utilizing standardized methods.

Operations Supervisor Responsibilities:

• Assists in ensuring success of departmental function in a warehouse processing center or distribution center, to provide accurate and timely shipments to customers.
• Leads and solves problems within the limits of general standards and practices, with some direct guidance from General Supervisor.
• Position may also include supervising a small team of union-represented employees.
• Demonstrates expertise in knowledge of the processes required to perform, and ensures they are effectively performing job responsibilities utilizing standardized methods
• Motivates direct reports and/or business partners through effective communication, training, coaching, development, and recognition
• Identifies opportunities for improvement using tools such as layered audits
• Achieves Safety, People, Quality, Responsiveness, and Cost key performance indicators
• Cultivates a safety culture, and implements and enforces workplace safety rules and policies
• Implements GMS and lean principles
• Models GM’s cultural behaviors and always demonstrates the highest level of integrity
• Maintains good working relationships and communicates with employees, union representatives, and management team
• May evaluate team performance, and promotes continuous improvement
• Achieves quality standards by communicating goals and leveraging resources to solve problems
• Understands and consistently administers company policies
• May completes administrative tasks such as timekeeping, and maintain departmental records and reports
• Performs all other duties as assigned
• Trains, develops and evaluates employee.
• Keeps abreast of parts distribution center/materials warehouse performance reports and costs.

#LI-JT2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

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