Assistant Manager

About Citi Trends 

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.  

We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within. 

Position Summary 

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates. 

 

Summary of Key Responsibilities 

Store Operations & Performance 

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met 

• Monitor sales activity and provide guidance to associates to deliver excellent customer service 

• Assist with inventory control, inventory transactions, and shrink prevention efforts 

• Ensure compliance with Citi Trends policies, procedures, and operational standards 

 

Team Leadership & Staffing 

• Supervise and support store associates in sales, inventory, cash handling, and customer service 

• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support 

• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention 

• Provide ongoing coaching, feedback, and performance support to associates 

 

Customer Experience & Compliance 

• Maintain a safe, organized, and customer-focused store environment 

• Reinforce adherence to company policies, procedures, and loss prevention standards 

• Support consistent execution of merchandising, operational, and visual standards 

 

• Perform additional duties and responsibilities as assigned to support store operations and business needs. 

Qualifications 

• High school diploma or equivalent required 

• 2–4 years of experience as an Assistant Manager or similar retail leadership role 

• 3–5 years of overall retail experience preferred 

• Strong communication, organizational, and people leadership skills 

• Ability to work a flexible schedule, including nights and weekends 

• Ability to perform basic math calculations, including percentages 

 

Key Competencies 

• People Leadership & Team Development 

• Hiring & Recruiting Support 

• Customer-Focused Execution 

• Operational Accountability 

• Time Management & Prioritization 

• Adaptability in a Fast-Paced Retail Environment