Senior Manager, HR Services - My Kyndryl Specialty Services

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl has a global footprint, which means that as an HR Services Professional at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else.

You’re the linchpin in a fast-paced, globally connected HR ecosystem - where your ability to solve complex challenges, enable transformation, and elevate executive service experiences makes a tangible impact every day.

At Kyndryl, we’re looking for an HR Services Leader who thrives on building structure in complexity, enabling people leaders, and turning operational excellence into human moments that matter. Join our mission to modernize specialty HR services and be part of a movement that champions both innovation and heart.

While this role is advertised in CEE, we encourage internal applicants across Europe to apply as part of their career development. Successful internal applicants will remain based in their current country of employment.

Working within a specialized HR service delivery will require consistency, the ability to scale, and ensure quality across performance, restructuring, executive support, enablement and reporting. You’ll:

• Partner with country HR and global COEs to design and deliver responsive solutions that support business strategy and employee experience.
• Be a trusted advisor to HR and leadership teams - offering specialist insight and best practice on high-touch, sensitive HR cases.
• Own and evolve operating procedures in line with global HR models, while adhering to SLAs, KPIs, compliance, and governance standards.
• Analyse service data, identify patterns and improvement areas, and shape actions that drive transformation and better outcomes.
• Lead change confidently - whether it's a new HR platform, reorg support, or global HR initiative.
• Collaborate across borders to influence enterprise-wide HR solutions that elevate service delivery and align with local nuances.
• Champion continuous improvement by bringing curiosity, data, and creativity to every service experience.
• Guide junior HR professionals and coach others through complex service models.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from a Junior Architect to Principal Architect – we have opportunities for that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.

Benefits for you
Kyndryl Poland is proud to be certified last year by “Mamo Pracuj” foundation as Parents Friendly Employer.

In joining Kyndryl Poland you will work for a diverse company that invests in your future and join a team culture that amplifies learning, and development agility.

Kyndryl has a flexible working policy. Depending on the position there are a number of options including some home working opportunities. These ensure a better balance and improved flexibility both inside and outside of work for you.

Plus, we offer many other cultural and environmental benefits to our employees. From an agile office space with games room, to team dinners and seasonal gifts. As well as Charity, ESG initiatives and focus groups, where our employees co-create our new company culture strongly based on their personal feedback and sentiments.

Our employees enjoy varying other options too: utilizing our BeWell Program (with online consultants in law, tax, life events, psychology, coaching); opting in for the Retirement pension plan and we have a Cafeteria platform, with Kyndryl benefits points.

Of course, you can also take advantage of other great offerings:

• Private health card

• Life insurance package

• Multisport Card

• Discounts for Kyndryl employees

• A wide range of benefit options for parents and children

• Sports activities and team events

• Free language courses & many personal development possibilities

• Employee referral program

• Mindfulness and Yoga Classes

These are just a part of the initiatives and opportunities available to you, as we continuously develop as an Employer of Choice.

We are looking forwa