Director, Product Management

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.

Title: Director, Product Management (Merchant Tech)

Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 

Role Description: 

As the Director, Product Management (Merchant Tech), you will spearhead the development of product visions and strategies for our merchant facing technology product suites. Your role is pivotal in enabling tens of thousands of merchants to harness ShipBob's network effects, enhancing their ability to serve customers more effectively. Heading a team of seasoned product managers, you will own building technologies focused on managing merchants' product catalog, inventory, omni-channel orders, and optimizing inventory distribution and order allocation to maximize speed while minimizing total costs for our merchants. 

This role offers a unique opportunity to shape the future of global supply chain technology, making a significant impact on ShipBob's growth and the success of our merchant partners. If you are a strategic thinker with a passion for innovation and a demonstrated ability to run high-performing teams, we invite you to apply and be a key driver of ShipBob's success in the evolving world of e-commerce and supply chain management. 

This role reports to the Vice President, Product Management.  

What you’ll do: 

• Managing a team of seasoned product managers and guiding them through ambiguities to continue growth and development as world leading product managers. 
• Building product visions and strategies for global merchant technology stacks. 
• Collaborating with various internal stakeholders, including Revenue, Marketing, Operations, and Customer Care teams to deliver enterprise level scalable solutions. 
• Engaging with merchants and external customers directly to drive alignment on the product roadmap and influence companywide OKRs. 
• Translating company OKRs into actions for product managers to achieve desired outcomes. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Possess a profound understanding of retail, e-commerce, and platform software sales. 
• Have an excellent track record of managing product management teams in the domains of e-commerce order management and inventory management.  
• Excel in collaboration, working closely with various internal stakeholders, including Revenue, Marketing, Operations, and Customer Care teams.