Defense Inside Sales Representative - Switchgear/Power Systems

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar Defense proudly serves all branches of the U.S. military and federal government, allied militaries and governments, and original equipment manufacturers. For over 100 years, we have supplied reliable products and solutions to government agencies and military forces worldwide, supporting people who put their lives on the line to provide security, generate energy and supply humanitarian aid.

Today, we continue to deliver leading-edge products and global services, working around the clock and around the world to deliver the power and performance that customers need. Caterpillar’s largest single customer is the U.S. Department of Defense.190,000+ machines, tanks, tactical vehicles, and submarines move missions forward with Cat engines. We also provide solutions for power generation and surface ships. Cat has powered crucial engineering and logistical operations in every major conflict since WWI.

Job Summary:

Caterpillar Defense sells across a broad product line that includes machines, off-road vehicle engines, marine engines, power generation, switchgear, and aftermarket support to include parts and rebuilds of legacy military machines. The Defense Inside Sales Representative - Switchgear/Power Systems to be located in Alpharetta, GA will oversee and coordinate all technical inquiries for Switchgear products.  These inquiries will originate from the global dealer network to support Installation Energy projects.

What You Will Do:

• Develop solutions for complex technical engineering problems and may be accountable for the design or improvement of complex systems or processes.

• Responsible for all Caterpillar Defense Electric Power switchgear quotes for Caterpillar Dealer executed projects.

• Support account manager team by providing detailed Comply, Deviate, Exception (CDE) documentation for Switchgear project quoting activities.  Demonstrate Caterpillar Defense value and lower risk for project execution.

• Clearly articulate technical proposals internally and externally, while identifying solution gaps versus specifications (CDE).  Communication may include white papers and technical presentations for both internal and external audiences.

• Satisfy Caterpillar Defense internal and external contractual and regulatory compliance requirements.  This includes supporting % domestic content calculations as they apply to Federal flow down requirements.

• Ensure customer decision makers have been fully exposed to the features/benefits available from Caterpillar products, dealers, and marketing before they finalize purchasing decisions.

• Stay up-to-date on new technologies and drive continuous improvement to established techniques.  Analyze and determine the optimum technical solution for each project to promote the full suite of Caterpillar products and services.

• Train, assist, and guide dealers to promote Caterpillar switchgear products in support of increased scope and value-added sales.

What You Will Have:

Accuracy and Attention to Detail (Extensive Experience required): Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Evaluates and makes contributions to best practices.

• Processes large quantities of detailed information with high levels of accuracy.

Effective Communications (Working Knowledge required): Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors:

• Listens to feedback without defensiveness and uses it for own communication effectiveness.

• Makes oral presentations and writes reports needed for own work.

Problem Solving (Extensive Experience required): Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Ensures capture of lessons to be learned