Mission Critical, Assistant Facilities Manager (Data Centers)

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Principal Duties and Responsibilities

Tasks include but are not limited to:

• Oversee maintenance department service requests, ensuring efficient execution with minimal disruption.

• Diagnose malfunctioning equipment and determine appropriate corrective actions.

• Manage the preventative maintenance program, including:

  • Scheduling with minimal service disruption

  • Performing directly  or overseeing qualified contractor

  • Ordering parts and equipment for repairs and installations

  • Maintaining inventory

• Supervise contracted maintenance work, ensuring:

  • Timely performance

  • Fulfillment of equipment warranty obligations

  • Acquisition of equipment manuals and drawings

• Maintain, monitor, and perform preventive maintenance on all building systems to maintain 100% uptime, including:

  • Fire/life safety

  • Mechanical systems

  • Electrical systems (lighting, UPS, ATS, STS, PDU, generators, power distribution, transformers)

  • Emergency backup systems

  • Monitor operations, record readings, and make adjustments as necessary

• Analyze system operations, identify issues, and implement corrective actions.

• Adhere to departmental policies for safe handling of hazardous materials.

• Manage inventory of tools and supplies, including purchasing and sourcing.

• Lead and administer site subcontracts, focusing on safe, efficient, and cost-effective operations.

• Ensure professionalism, meet client needs, and strive for 100% uptime.

• Protect and improve client assets, maintaining intended system performance.

• Oversee contractors working in the building, representing both the building and tenants.

• Maintain accurate records of building rounds, readings, logs, and data sheets.

• Train and inform contractors about critical building functions and emergency procedures.

• Understand and comply with emergency escalation procedures.

• Enforce adherence to Critical Awareness Process, Technical Bulletins, and established guidelines.

• Be available for on-call duties, emergency response, and weekend work as needed.

• Develop and maintain SOPs, MOPs, and EOPs.

• Engage in improvement projects, driving them from conception to completion and coordinating with various support teams.

• Perform additional job duties as required.

Minimum Requirements:

Education & Experience

• Engineering degree or trade school diploma and/or 4 years in the trades required

• 3 years or more of facilities experience, preferably in data center/critical facility operations, including UPS systems, emergency generators, and switchgear

• High School diploma or GED equivalent (if no engineering degree or trade school diploma)

• Ability to drive between project sites if/when necessary.

Skills and Abilities

• Ability to read construction prints, submittal information, and O&M manuals

• Understanding of BMS, EPMS, and CMMS systems

• Proficiency in Microsoft programs: Excel, Word, PowerPoint, and Outlook

• Ability to develop and maintain SOPs, MOPs, and EOPs

• Organized with attention to detail

• Ability to analyze system operations, determine causes of problems/malfunctions, and take corrective actions

Estimated compensation for this position:

90,000.00 – 110,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

Job Tags:

Data Center Support

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