Director, Revenue Operations

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

The Revenue Operations team at Coursera partners with Sales and is accountable for the overall growth of Coursera’s Enterprise business. As the Director, Revenue Operations you will be responsible for driving fiscal Sales planning, Sales compensation, and various run-the-business analysis and operational activities. The candidate will partner with Global Sales, Channels, Customer Success, Finance, Legal, Product, Content, and Marketing to deliver, scale and grow revenue. The candidate will also lead a broad-spectrum strategic projects that shape Coursera’s future, which range from go-to-market expansion, strategic investments, and advancing sales productivity.  This person’s team will also drive in-depth quantitative analysis of key performance metrics across regions and verticals in partnership with the regional RevOps leads with a focus on providing insights to senior leaders supporting Coursera’s monthly and quarterly business reviews, and annual goals.  This role requires a self-starting, inspiring, independent thinking, deeply analytical and detail-oriented leader, who helps their team work in a structured manner and thrive in a high-growth environment. 

Responsibilities:

• Develop and execute comprehensive sales models by collaborating with the sales, marketing, and finance teams that drive sales capacity, territory plans, account assignments, quotas, and expense decisions. Track performance against those models by providing accurate and timely analysis that focus on key metric trends and areas for improvement
• Support Sales Compensation strategy, plan design, and quota build and distribution by aligning compensation to the GTM strategy and ensuring the incentive plan is Sales relevant and industry competitive.  Utilize planning and strategy resources to ensure all Sales managers, regional Sales leaders, and HR are informed and take action when needed on rep attainment.  Devise metrics to assess whether the comp plans are delivering the intended outcomes and proactively recommend changes when needed to maximize performance.
• Lead a global team by establishing key initiatives on a quarterly basis and running recurring sprint meetings to ensure work is prioritized and the team is accountable for completion.
• Support the RevOps leadership team in establishing a culture of high performing and engaged RevOps professionals who embody curiosity and best practice in everything they do. 

Basic Qualifications:

• 10+ years of experience in similar / related role (Rev Ops, Finance, Comp, Strategy)
• 5+ years of experience directly leading a Rev Ops, Operations, or Finance organization
• People management experience in multiple geographies, both onsite and in remote locations
• Demonstrated ability to define, implement, and document sales processes,