Winter 24/25: Cashier Lead

Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Cashier Lead

Job Status: Seasonal

Compensation and Benefits:

• Compensation: Proposed hiring rate of $18.00 to $19.80+, actual pay will be adjusted based on experience.

• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

The Cashier Lead interacts with guests and employees, and works with the Manager and Assistant Manager to ensure proper operation of the facility. Responsibilities include opening, closing, cash handling, theft/loss prevention, supervising other cashiers, and other supervisory functions as deemed appropriate. The cashier lead will be responsible for counting the cash drawers at the end of day and figuring out any issues with shortages/overages, training and updating cashiers on policies and procedures and assisting cashiers during the day with making change, assisting management in figuring out reasons for any shortages of the cash drawer. The cashier lead may also be asked to assist in serving guests in the bar area during happy hour.

Essential Duties and Responsibilities:

To provide assistance to the management team in ensuring the building and staff are ready for business. Standard Operating Procedures will be followed at all times. Must be able to quickly and accurately process guest transactions while creating an atmosphere that attracts return business. The highest integrity is expected. Must be able to lead staff through example, multi task, prioritize and organize. Must be able to work in a fast paced environment and adapt to changing situations. This position does include standing for long periods of time other non-food and beverage related work. The cashier lead also assists in the training of staff and ensuring that staff is following established SOP's.

• Nametags must be worn on a daily basis

• Impeccable attendance and punctuality

• Standard Operating Procedures will be followed at all times

• Transact sales on a POS system in an efficient and friendly manner

• Assists management in training new employees and implementing new policies and procedures

• The highest integrity is expected.

• Works all areas of operation if necessary, including cashiering, cleaning, serving, stocking and organization

• Support members through teamwork and mutual respect

• Processes and completes orders according to outlet recipes and procedures

• Verify correct count of cash drawer at beginning of day

• Run financial reports on POS system, count all drawers at end of day

• Keep cash handling area clean and stocked with necessary documents

• Know policies regarding payments accepted and discounts offered

• Assists with overall restroom cleanliness and duties when needed

Administration Duties:

• Assist management with end of day reporting

• Complete necessary forms for varying portions of business

Guest Service Duties:

• Always polite to our guests and employees alike

• Every attempt to please the guest will be made

• Every guest will be greeted, made small talk with and thanked for coming

• Shall be available to our guests and employees at all times a great ambassador for the resort fixing problems as they arise and having fun

• Is empowered to fix guest challenges as needed

Other Duties as Assigned: