Senior Fiduciary Officer

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.

We invite you to view the opportunity below.

Under limited supervision, the Senior Fiduciary Officer is responsible for the relationship management and administration of assigned Personal Trust accounts, as well as other types of Trust Department accounts as assigned. Responsible for the development and expansion of low and high level relationships for existing high net worth clients leading to the growth of assets and revenues under their administration through successful account retention and sales to both existing and new customers. Responsible for providing sophisticated wealth planning perspectives and solutions, acting as an expert and consultant for internal partners and profiling for cross-selling opportunities. Should be confident in the development of independent new business with existing clients and external prospects. In addition, should have a strong background and focus related to internal policies and procedures, compliance initiatives and projects and general regulatory changes impacting the Personal Trust business line.

This person will also:

• Have strong listening and questioning skills in order to provide advice and consult with clients concerning a broad range of financial planning areas including advanced estate and generation planning, retirement planning, investment management, risk management and charitable planning.

• Ensure compliance with policies and procedures related to all aspects of the position and keep informed of new legal, regulatory, and tax developments.

• Perform administrative duties of assigned accounts including reviewing client correspondence and processing requests for information, scheduling of appointments, recording client contacts, approving bills, processing discretionary payment requests, reviewing and coordinating investment cash flow needs with the investment officer.

• Profile existing customer base for additional financial service needs in order to identify cross-selling opportunities through referrals to internal partners within and/or outside of Private Client and Institutional Services.

• Review and analyze legal documents including revocable and irrevocable trusts, wills, real estate, agency agreements, and custody agreements to determine effective administration and compliance with documented provisions.

• Participate in project and working group as well as committees within the organization in order to drive policy and procedural changes in order to improve risk mitigation and work flow efficiency.

• Independently or in collaboration with other partners, create and/or coordinate specific sales proposals to generate new business. In addition, can build and expand referral source opportunities both internally and externally.

• Potentially supervise the activities and development of assigned Administrative Assistants or Officers to ensure customer service standards are met.

• Participate in community and business functions/groups to ensure a positive image for the bank within the region’s marketplace. Establish professional network within the community.

• Coordinate financial planning needs of client.

Education:

• Bachelor’s degree in Business, Finance, or Accounting (or equivalent experience). Required

Experience:

• 7-10 years Personal trust relationship management or related financial services. Relationship management retention and sales and client management success. Required

• 7-10 years Knowledge of other bank business line product and success in identifying client needs and making referral to other bank products to address those needs. Demonstrated relationship management and client retention success within the financial services/trust industry. Compliance with, and understanding of, regulatory requirements. Required

• 7-10 years Business development skills and proven success in generating additional business from existing client base.
  Demonstrated success in creating and developing both internal and external referral network. Required