Restaurant Manager - FireLake Grill House & Cocktail Bar

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

FireLake Grill House and Cocktail Bar possesses a timeless atmosphere with a modern edge who is looking for an energetic and detail oriented Restaurant Manager.

FireLake Grill House and Cocktail Bar features regional, local and sustainable foods kissed with the flavor of real burning wood, utilizing the grill, rotisserie and smoker.  Impeccable hospitality and service. 175 seat restaurant, 125 seat lounge. Our lounge features local brews, selective wine list and modern cocktail program.

Key Responsibilities

Participates in the development and implementation of business strategies for the restaurant which are aligned with Radisson Blu’s overall mission, vision values and strategies

• Develops and implements strategies for department

• Monitors status regularly and adjusts strategies as appropriate

• Develops and implements strategies for the assigned Food & Beverage outlets that support achievement of the hotel’s goals

Develops and implements strategies to achieve revenue and profit goal

• Assists in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basis

• Develops and implements special promotions and employee incentives

• Provides employees with current up-to-date information on menu offerings

• Increases sales by coaching employees on effective sales techniques

• Maximizes productivity by using forecasting techniques to adjust scheduling

Manages the operation of assigned restaurant or outlet

• Coordinates the set-up of restaurant or outlet areas in accordance with Choice Hotels standards

• Confirms daily specials and new menu additions with Executive Chef

• Manages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques

• Inspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceeds the hotel’s standards at all times

• Leads staff meetings; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items

• Assists in quarterly inventories

Develops and implements strategies and practices which support employee engagement

• Recruits and selects qualified candidates

• Provides employees with the orientation and training needed to understand expectations and perform job responsibilities

• Communicates performance expectations and provides employees with on-going feedback

• Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility and uses teamwork when providing guest