Manager Learning and Engagement (38426)

The Manager, Learning and Engagement assesses, implements, and manages company-wide development needs related to leadership development and organizational engagement. They will partner with the Director, Operations Learning to ensure these solutions support the practical needs of our donation and retail sales locations. Responsible to analyze, design, develop, document, implement, and continually evaluate leadership development learning plans and applications, as well as on-boarding processes, and employee listening initiatives. Actively searches, creatively designs and implements effective methods to educate, enhance performance by strengthening employee abilities and knowledge, increase efficiency, and recognize talent. Creates a learning culture to make a positive impact on retention, internal promotions, and increased revenue to support our mission.

1. Ability to adhere to the organization’s Core Principles.
2. In depth knowledge of the principles and practices of organizational learning and development.
3. Proficiency in instructional design tools and practices (Articulate Storyline and/or Rise experience preferred)
4. Minimum 5 years experience working in organizational learning and development, with experience related to leadership development and/or employee engagement.
5. Minimum 2 years leadership experience.
6. Ability to manage multiple projects and delegate tasks as necessary. 
7. Specific experience in leadership development content design. Competency creation/utilization preferred.
8. Knowledge and working experience of effective facilitation/training/teaching techniques.
9. Knowledge of internal and external consulting techniques.
10. Ability to write and speak effectively in order to communicate with other departments and staff.
11. Knowledge and working experience of technology and its uses within organizational learning and development.
12. Ability to project manage self and others.
13. Ability to maintain confidentiality of departmental information.
14. Self-starter who enjoys building new learning paradigms
15. Comfortability with leading change