Senior Digital Strategist

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About This Role

Carrier is in the midst of a massive Digital Transformation, which involves strategic, operational, business, and technical alignment. As Senior Digital Strategist within Carrier’s Digital Growth & Strategy team, you will drive the end-to-end strategic planning cycle for Carrier Digital, shape long-term vision, and ensure operational alignment across the function. This role partners directly with executive leadership, influencing senior level decision-making and strategic development, and championing initiatives that accelerate digital maturity and business growth. 

Key Responsibilities: 

Strategy and Planning: 

• Support long-range planning, annual operating plans, and investment prioritization for Digital and IT initiatives, ensuring alignment with overarching business objectives and transformation agenda. 

• Translate strategic goals into operational priorities with tactical metrics and milestones to benchmark progress. 

• Serve as a trusted advisor to executive leadership, providing thought leadership on digital trends, competitive positioning, and strategic investments. 

• Drive cascade of strategic ambition, goals, and priorities to broader Digital function. 

Executive Engagement: 

• Develop high-impact executive and board-level materials (presentations, reports, and programming) that translate complex digital priorities (e.g., AI, digital products, cloud) into clear, actionable strategies for leadership and enterprise audiences. 

• Shape external-facing communications on digital strategy, ensuring alignment and clarity for investors, shareholders, and other key stakeholders. 

• Define and lead a wide range of cross-functional special projects, including talent strategy, financial modeling, and innovation initiatives.   

Performance Management & Analytics: 

• Lead measurement and reporting of function-wide KPIs, proactively analyzing performance to identify trends, opportunities, and risks, informing executive decision-making. 

• Manage measurement and reporting tool in partnership with Digital operations leaders, identifying and implementing system improvements. 

• Lead metrics development process for Digital Growth & Strategy team.  

Operational Excellence: 

• Establish and refine strategic and operational practices, templates, and tools that elevate the digital function’s effectiveness. 

• Establish and manage governance processes, ensuring compliance and alignment. 

• Support organizational change initiatives related to digital transformation and technology adoption. 

Key Skills: 

• Visionary strategic thinking with a proven ability to partner and influence at the executive level 

• Exceptional leadership and stakeholder management skills 

• Advanced analytical and problem-solving capabilities 

• Outstanding communication and executive presence 

• Expertise in digital transformation, emerging technologies, innovation, and change management 

• Ability to bridge business strategy, societal trends, and technical execution 

• Collaborative, outcome-driven mindset with a passion for driving growth 

• Expert in Microsoft Office Suite including Excel and Powerpoint.  

Required Qualifications: 

• Bachelor’s degree

• 7+ years of progressive experience in digital strategy, management consulting, or high-growth technology environments 

Preferred Qualifications:

• MBA or advanced degree strongly preferred

• Demonstrated success leading cross-functional teams and strategic initiatives 

• Experience engaging with senior leadership and managing executive-level deliverables 

• Experience in industrial manufacturing sector is a plus 

Location: 

Palm Beach Gardens, Florida; Atlanta, Georgia; or Remote—with willingness for occasional travel—for exceptional candidates.

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