Administrative Assistant Senior - #W2115 (Div. of Child Support Enforcement)

Title: Administrative Assistant Senior - #W2115 (Div. of Child Support Enforcement)

State Role Title: Administrative & Office Specialist III

Hiring Range: $40,000-$52,000 salary commensurate w/exp.

Pay Band: 3

Agency: Department of Social Services

Location: DCSE CENTRAL VIRGINIA

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

NOTE: This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth’s Teleworking policy on a case-by-case basis. This position is not 100% telework. 

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas, and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning, and cultivating environments of trust, respect, and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence, and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

The Virginia Department of Social Services (VDSS) engages families for success. Its Division of Child Support Enforcement (DCSE) manages nearly 251,000 cases to ensure that child support payments of $590 million per year reach families across the Commonwealth. Support Enforcement Specialists establish and sustain helping relationships with parents who have payment obligations as well as parents who depend on those payments.

Virginia’s children need both financial and family support to grow and thrive. Children with actively involved parents perform better in school, have high self-confidence, and generally achieve greater success in life.

DCSE’s mission is to promote strong, self-reliant families by delivering child support enforcement services, as provided by law, through the location of noncustodial parents, establishment of orders, enforcement of orders, collection of child support, and distribution of child support.

DSCE is seeking a highly motivated individual to fill the role of Administrative Assistant Sr. The incumbent of this position would provide legal administrative support to the Assistant Attorneys General provided to the Division of Child Support Enforcement and oversee the daily operation of legal services for the local child support district offices while working cohesively with other administrative legal assistants within DCSE throughout the Commonwealth. This position would also be required to cover other district offices within and outside the region, as needed.

Day to day duties of this position include:
• Preparing, creating, proofreading, and finalizing legal documents from various sources to include legal documents, notes, rough drafts, dictation, and/or previously prepared documents and correspondence, both timely and accurately.
• Assisting the assistant attorney generals in preparing for court cases and respond to legal questions and correspondence while ensuring details remain confidential.
• Provide professional, helpful, quality, and friendly service to customers as well as building strong working relationships.
• Maintain the attorneys complex court schedule and calendar.
• Provide daily administrative support that includes but is not limited to: Answering and directing calls, taking messages for the assistant attorney generals, answering written or verbal correspondence, faxing, filing, making photocopies, preparing travel vouchers, collecting, and distributing mail.

Minimum Qualifications

Working knowledge of:
• Legal terminology, court procedure, and legal drafting
• Administrative support functions

Demonstrated ability in:
• Drafting, preparing, proofreading and editing corresp