Director, Global Program Management

ROLE SUMMARY

• Do you want to be at the forefront of customer-centric transformation in Pharma?
• Our vision is to be ‘the catalyst, powering the world’s most effective commercial engine through best-in-class PMO excellence and indispensable partnership’
• Do you want to be part of #DreamTeam who is reinventing PMO standards to be techno-functional partner to business?

The Director of Global Program Management will be techno functional expertise accountable for orchestrating programs across many stakeholders/functions to ensure the timely, successful delivery of complex CMO-led initiatives (from Global to Local) in support of Commercial Priorities. As part of their role, the director will be responsible for creating comprehensive E2E program plans partnering with multiple functions, and manage on- time effective execution, tracking progress and removing obstacles/risk.

What You Will Achieve

The Director of Global Program Management will:

• Demonstrate technical and functional expertise and develop end-to-end program plan for complex CMO led initiatives that impact enterprise
• Take accountability to track E2E progress across the functions for effectiveness and business impact, including making decisions in complex scenarios, identifying innovative solutions and recommending courses of action that impact business units.
• Provide Program Management Leadership in deploying strategic initiatives and leading cross functional teams (e.g. CMO, Ops, Digital, Vendors, CFC, Marketing, Compliance, Finance etc.) to deliver Program objectives and reporting to senior leaders.
• Ensure programs have identified outcome-based OKRs/measurable metrics to achieve business value and monitor results
• Identify and oversee program interdependencies, accounting for downstream processes/platforms
• Review project statuses and budgets, manage schedules, prepare status reports, and develop resolutions to meet productivity, quality, and customer/colleague satisfaction goals.
• Identify & mitigate risks, escalating obstacles to remove constraints
• Ensure successful deployment of programs to markets by coordinating effectively with the Change Management Director and in market PMs
• Establish a standardized, repeatable process for executive level status reporting and escalations (to remove risk)
• Ensure all stakeholders are well versed in the areas of execution as to achieve key, shared milestones.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Here Is What You Need (Minimum Requirements)

BASIC QUALIFICATIONS

• BS/BA Required with at least 10+ years of commercial industry experience
• Demonstrated history leading business transformation and innovation across functions (Marketing, Sales, Technology, Content, Data, Analytics, AI, Media, CRM)
• Solution Oriented leadership and highly organized with significant experience in driving large-scale, complex, and strategic programs, managing multiple projects simultaneously with demonstrated success
• Proven track record of delivering business performance with exceptional stakeholder management skills, taking into account various stakeholder needs and the cross-functional impact in all decision-making processes
• Demonstrated capabilities in teamwork, problem-solving, decision-making, negotiation, and conflict resolution
• Excellence in driving highly collaborative and productive cross-functional relationships
• Highly accountable; possessing a high energy level, sense of urgency, creativity, decisiveness
• Ability to work hard and operate under pressure
• Track record of strong program/project management, networking, and stakeholder management, working collaboratively across organizational functions and verticals
• Strong communication and interpersonal skills, including effective listening, written, and oral communication abilities

Bonus Points If You Have (Preferred Requirements)

• MBA
• Combination of technology, marketing, sales and analytics experience leading large scale transformation programs
• Experience with Adobe Product Suite, Content Creation and management tools is a PLUS
• Experience in creating E2E Content Strategy is a PLUS
• Experience with Digital Asset Management (DAM) systems, MLR workflow and review tools is a PLUS
• Experience with any of the following is a PLUS - Veeva CRM, Shopad, S