Data Services Analyst

<div class="content-intro"><p></p> <p><strong>What Makes Cloudbeds Unique</strong><br>At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.&nbsp;</p></div><p><span style="color: rgb(38, 28, 10);"><strong>How You'll Make an Impact:</strong></span></p> <p>We are seeking a dynamic Data Import &amp; Reporting Analyst to join our customer success team. This role bridges the gap between data services and business intelligence.</p> <p>Your mission is two-fold: first, you will orchestrate smooth data migrations, helping new clients transition their historical data (reservations, guest profiles, inventory) from legacy systems to Cloudbeds. Second, you will act as a reporting strategist, coaching clients on how to leverage Cloudbeds’ reporting features to extract meaningful insights, track KPIs, and drive data-backed business decisions from day one.</p> <p><span style="color: rgb(38, 28, 10);"><strong>Our Data Services Team:</strong></span></p> <p>We are a collaborative, remote-first team energised by solving complex data puzzles and transforming technical transitions into seamless, empowering experiences for hoteliers worldwide. We thrive on cross-functional teamwork, blending analytical precision with a passion for client education so that no property is left in the dark. If you love deep-diving into spreadsheets just as much as celebrating a client’s "aha!" moment when their data reporting clicks, these are your people.</p> <p><span style="color: rgb(38, 28, 10);"><strong>What You Bring to the Team:</strong></span></p> <ul> <li>Lead Data Migrations: Act as the primary technical advisor guiding new clients through the smooth transition of historical data (reservations, guest profiles, inventory) into Cloudbeds.</li> <li>Execute Data Manipulation: Extract, clean, map, and validate client data from CSV/Excel formats to ensure flawless system uploads.</li> <li>Drive Technical Troubleshooting: Proactively identify and resolve formatting discrepancies or system mismatches before clie