Inside Sales Representative

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

• Commercial ownership of corporate customer relationships in the SME sector (Small and Medium Enterprise). Responsible for protecting and growing account portfolio & profitability while winning new business opportunities. This position will operate in a specific geographical territory within a matrix sales environment in partnership with the local Business Dev Manager’s.

Major/Key Accountabilities

• Identify and close profitable growth opportunities among existing & new customers to exceed revenue growth targets against budget
• Maintain sustainable existing customer relationships by creating value & responding to risk
• Manage and improve portfolio iterative ROCI levels through price increase and other strategic actions to control costs
• Manage & close new business opportunities received from Marketing
• Oversee, negotiate, and ensure closure of customer audits annually
• Decision maker on all customer contract terms including regular terms, and one-off concessions
• Manage & implement all new or existing expectations and deliverables of customer relationship both internally to CHEP and externally to customer
• Manage customer opportunities (blue sheets), contacts, and touchpoints through Siebel
• Work closely with internal cross-functional teams in the development and implementation of processes aimed at account health improvement and control

Qualifications

• Bachelor’s Degree or equivalent work experience

Essential Qualifications:

• Successful experience in sales or other relevant function. Demonstrated ownership of work and customer follow up.

Desirable Qualifications:

• History of sales success in a relevant role. Proven ability to exceed expectations in a fast-paced environment.

Experience

• 2-4 years of sales or other relevant experience
• Complex Selling Cycle
• Relationship or account management
• New Business or expansion accountability
• Prior Logistics or FMCG Industry experience preferred

Skills and Knowledge

• Effective selling & negotiation skills
• Effective customer relationship management skills
• Effective written & verbal communication skills
• Strong interpersonal skills
• Highly organized and self-motivated
• SPIN Selling
• Negotiation Skills
• Strategic Selling (Miller Heiman)
• Systems: Salesforce, Prism, Power BI

Languages

• English

Preferred Education

Bachelors

Preferred Level of Work Experience

1 - 3 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment bec