Senior/Staff Product Manager (Taipei Based, Relocation Provided)

ABOUT US
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across ten markets.
Driven by the vision to become the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.
Founded in 2014, ShopBack now powers over US$3.7 billion in annual sales for over 20,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.
This is a full-time position based in Taipei, Taiwan. Our current hybrid work mode is Mon-Wed work from office (WFO) and Thu-Fri work from home (WFH)

Responsibilities

• Lead strategy/product direction, owning the end-to-end user experience
• Identify industry trends, conduct market/competitor/user research for consumer-facing products and tools
• Manage senior stakeholders - have strategy and planning discussions with business leaders and provide execution updates, co-own financial targets for the performance of the product
• Identify key levers that have the most impact on business, and share creative product solutions
• Work with a diverse and multicultural team from diverse backgrounds
• Lead product management - take ownership of ShopBack products, from product ideation, design, technical development, testing, and rollout, to post-launch improvements and iterations
• Partner closely with engineering, UX, data, operations, and finance leaders and local/regional teams to build product solutions in each market
• Collaborate closely with product marketing and commercial teams to drive GTM strategy, and ensure strong internal stakeholder communication in place

Requirements

• A proven history of success in product management roles: min 5 years in product management and have shipped products with well-defined metrics 
• Entrepreneurial mindset: you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done with uncertainties and able to react fast to change when needed
• Prior experience in owning/driving the building and shipping of complex consumer-facing products at scale is preferred, with a good understanding of B2C products
• Prior experience in managing complicated systems is preferred (e.g. recommendation system, pricing engine, search system, order system, etc) 
• Prior experience in handling requirements from different business units and delivering product features with the most optimized outcome to the best interest of different stakeholders as well as a successful product launch with an excellent user experience
• Prior experience in developing and understanding strategy with a strong aptitude for determining the optimal way to position products in the market.
• Strong communication skills to effectively communicate business or technical information with different audiences verbally or in writing
• Passionate about pushing boundaries and creating value in your product space - the role is not about just doing the minimal, genuine excitement for solving problems and a strong sense of empathy for our users