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Medical Director – Community-GoHealth Urgent Care

About the Role

Community-GoHealth Urgent Care is seeking a Medical Director to lead and inspire a high-performing clinical team of physicians, nurse practitioners, and physician assistants. This role focuses on delivering exceptional patient care while ensuring an outstanding customer experience across our urgent care network.

Key Responsibilities

• Direct and identify best practice standards, including establishing clinical policies, procedures, rules, regulations, and methods of operation for the GoHealth Urgent Care network.
• Establish quality metrics and initiate process improvement programs.
• Support the network’s strategy to increase exposure and enhance its image among healthcare providers and community residents.
• Participate in the development of patient education materials and seminars.
• Collaborate with the Market President and operational team to implement best practice operations.
• Ensure quality of care and address all clinical caregiver issues within assigned region.
• Share resources and implement improvement initiatives across regions to optimize clinical, financial, operational, and customer service performance.
• Perform other duties as assigned.

Qualifications

Education & Licensure

• M.D. or equivalent from an accredited College of Medicine.
• Board certification in Emergency Medicine, Family Practice, or Med-Peds.
• Current state medical license.

Experience

• Minimum of two (2) years of clinical leadership/administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system.
• Successful track record building, developing, and leading high-performing medical teams.
• Strong analytical, management, delegation, organizational, and administrative skills.
• Outstanding oral and written communication skills.
• Proven ability to manage multiple responsibilities and act as both coach and manager.
• Experience with current clinical methods and techniques.

Preferred Skills

• Proficiency in MS Word, Excel, and PowerPoint.
• Super-user level skills with electronic medical records preferred.
• Strong presentation skills for clinical and administrative topics.
• Data analytics experience preferred.

Why Join Us?

At Community-GoHealth Urgent Care, we are redefining the future of on-demand care. As Medical Director, you’ll have the opportunity to shape clinical excellence, mentor talented providers, and make a meaningful impact in the communities we serve.

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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy