Liquidity & Account Solutions- Global Liquidity & Account Shared Services- Senior Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Global Liquidity & Account Shared Services,  you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
 Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development 
• Manages the product backlog and driving refinement sessions with the technology teams, leading/participating in other Agile ceremonies as needed to drive the execution of the product roadmap
• Ensures sprint deliverables meet requirements/ acceptance criteria 
• Ensures test scenarios provide adequate coverage of product requirements, assisting with user acceptance testing as required
• Ensures end-to-end requirements traceability
• Works in conjunction with technical team to drive defects and issue resolution
   

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Prior experience as a business analyst/ business systems analyst or an equivalent role
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• In-depth knowledge of requirements elicitation and analysis techniques and hands-on experience in using various artifacts and best practices used to document requirements 
• Applicable experience in using Confluence, JIRA, LUCID, Balsamiq or similar tools
• Prior experience in driving end-end user acceptance testing, including understanding of best practices and processes
• Transferable experience in documenting requirements 
• Ability to manage tight delivery timelines, exhibit calmness under pressure and comfortable navigating through ambiguity and change
• Experience in data analysis and deriving insights from data
   

Preferred qualifications, capabilities, and skills

• Industry level certification such as CBAP, CSPO, Product school or equivalent
• Familiarity and understanding of liquidity products
• Familiarity and experience with product development in an Agile model
   

 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusio