Post Sales Support Specialist: Italian and Turkish/French/Spanish

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

 

Post Sales Center, part of Global Commercial Finance CoE, works in close cooperation with Sales, Legals, Pricing and Revenue Recognition teams across the globe. We help Sales to deal with Contract changes, Approvals & Shaping, Contract Creation as well as various other post sales activities.

This role also has opportunities to support projects and drive efficiency and process improvements and at the same time offers many development opportunities of other skills and competencies that will help shape a future career path.

 

What you´ll do

As a member of Post Sales Center team supporting EMEA you will be a part of Global Commercial Finance organization and will get the opportunity to contribute to company's success. Our team is closely collaborating with local Commercial colleagues, Sales, Pricing and Revenue Recognition teams across the region.

The key aspects and responsibilities of your role will be:

• Review and approval of deals, ensuring accuracy and completeness of cases

• Compliance verification based on internal policies and external regulations

• Guiding and advising our internal customers on approval and contracting requirements

• Addressing internal and external queries within an agreed Service Level Agreement

• Using SAP technology for reporting, monitoring, and managing deals and other transactions end to end

• Contributing ideas to drive automation, standardization, and process improvements

• Resolve complex and moderate issues without clear guidelines and practises

• Work is independent and collaborative in nature

• Coordinate colleagues under defined process/region

• Participation in projects and process improvements

• Preparation of process documentations / working instructions

 

What you bring

• Successfully completed University Degree in Finance/Economics area (preferred)

• Detail oriented and organized

• Ability to work under pressure and multitask,

• Excellent interpersonal and communication skills

• Fluent written and spoken English and Italian and Turkish or French or Spanish is required

• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)

• Prioritize and find solutions to business challenges

• Excellent "Customer Focus" approach - strong follow-up skills

• Proactive mindset and "can do" attitude

 

What can you expect

• Engaging corporate culture

• Job security and stability that only large, multinational corporations can offer

• Various internal learning & development possibilities

• Work-life balance and flexibility on the job

 

Note from your future manager: Kateryna Righi: “I am looking forward to meeting you on interview and tell you more about the position!”

We in Global Commercial Finance believe in each employee's talents and we want you to reach your full potential.

 

What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)

This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.

 

BENEFITS

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

 

 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more e