Manager, Strategic Business Development Representatives

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square is looking for a passionate manager to develop and manage our BDR team. Your main focus will be ensuring your team is delivering a repeatable and profitable pipeline and developing the future of Sales on the Square Strategic GTM team. These two goals are crucial in scaling the sales organization and providing predictable revenue and profit for the company. 

You will measure BDR performance by meetings completed and profit sourced, monitor and coach daily activity inputs such as calls and emails, and work with Sales leadership to ensure upmarket profitable BDR opportunities are closing. Your entrepreneurship will be a valuable contribution to developing Square's sales strategy, increasing the size and influence of the team and establishing a culture of crisp execution. 

You will report directly to our Director of Strategic Business Development.

You will:

• Manage a team of BDRs that sit primarily in San Francisco, but, could include global reps across time zones
• Provide daily coaching and professional development, including weekly 1:1 meetings, weekly shadow sessions, routine co-selling, and reporting of rep development progress to leadership
• Understand the nuances between our ideal customer profile segments
• Continue to grow the team through recruiting, onboarding, and training new BDRs
• Promote strategic projects across BDR to increase flipped meetings, later stage opportunities, and profit contribution
• Improve the BDR program locally across all our KPIs and deliver ROI
• Track and communicate weekly goals to team to promote performance weekly
• Become an essential part of Sales Leadership at Square

Qualifications

You have:

• 2+ years of experience managing a sales development or sales team
• BA/BS degree or equivalent
• Experience problem-solving and trying new ideas and concepts
• Undeniable passion for Square & Square Sales specifically
• Ability, knowledge, and hunger to step in as player-coach daily that includes tactical management of reps, outbound calls and shadows, and knowledge in SFDC operations
• Ideally a background of hiring, training, and enabling reps for success
• The ability to come into the office 3+ days per week 

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $138,100 - USD $168,800
Zone B: USD $128,400 - USD $156,900
Zone C: USD $121,500 - USD $148,500
Zone D: USD $117,300 - USD $143,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid t