Sr. Executive Assistant

<p data-pm-slice="1 1 []">GAQ327R186</p> <p>We’re seeking a highly experienced Senior Executive Assistant to provide comprehensive support to our Chief Operating Officer (COO). This role is ideal for someone with extensive experience supporting senior leaders in fast-paced, high-growth environments, particularly within global software or technology organizations. As a trusted partner to the COO, you will play a pivotal role in operationalizing strategic initiatives, managing complex scheduling needs, and driving cross-functional collaboration across departments such as Sales, Marketing, Engineering, People, and Product. You will also oversee the planning and execution of strategic events and community-building initiatives for the team.</p> <p>In addition to these responsibilities, this role requires expertise in managing global travel logistics and customer engagement planning to maximize the COO’s impact during business trips.</p> <h3><strong>The Impact You Will Have:</strong></h3> <ul> <li>Ensure the COO is fully prepared for all meetings with an accurate, forward-looking calendar.</li> <li>Navigate shifting priorities and high-pressure environments with unyielding grit, maintaining a "calm in the storm" presence.</li> <li>Deploy a deep functional comfort with AI tools to synthesize data, automate routine administration, and accelerate decision-making cycles.</li> <li>Proactively manage and prioritize the COO’s schedule to optimize productivity.</li> <li>Coordinate with internal and external stakeholders to ensure timely responses and seamless communication.</li> <li>Enhance the COO’s efficiency by streamlining workflows, enabling a more productive team and company.</li> <li>Execute strategic initiatives with precision, delivering measurable outcomes.</li> <li>Curate customer engagement plans for business travel to ensure maximum impact.</li> </ul> <h3><strong>Responsibilities:</strong></h3> <h3><strong>Calendar Management</strong></h3> <ul> <li>Organize all meetings, including team meetings, customer engagements, and internal business partner discussions across international time zones.</li> <li>Build and maintain records of all meeting requests while adhering to strict SLAs for responses.</li> <li>Ensure every meeting is high-intent, featuring detailed agendas and AI-generated pre-reads and summaries.</li> </ul> <h3><strong>Global Travel Planning</strong></h3> <ul> <li>Manage complex global travel arrangements for the COO, who travels at least one week per month (domestic and/or international).</li> <li>Use AI tools to research travel efficiencies, automate expense management, and perform sentiment analysis on accoun