Staffing Analyst

Overview

At Houston Methodist, the Staffing Analyst position is responsible for ensuring the availability of timely scheduling, balancing and reporting for departments, partnering with the nurse staffing leadership. This position performs daily staffing to fill nursing care needs and communicates the staffing to the different nursing departments. The Staffing Analyst position communicates and distributes reports to leadership for determining productivity, ensuring compliance with scheduling and time and attendance policies by both employees and managers, within schedules and timecards. This position analyzes and prepares information to assist in controlling overall staffing costs and employee engagement regarding staffing and scheduling. The Staffing Analyst position acts as a resource to management on scheduling/staffing utilization, education and interpretation of generated staffing/scheduling reports. This position requires expert experience and knowledge of staff scheduling processes, procedures and systems.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Coordinates daily with nursing department directors/managers to fill vacant positions, notifies department directors/managers when unable to obtain staff in a timely manner. Communicates with management regarding all pertinent cutoff dates for employee request approval and schedule signoff. Communicates staffing issues to current and oncoming Operations Administrator and compiles data for a daily shift report indicating current progress of staffing needs.

• Identifies and anticipates potential problems, communicates concerns to appropriate management; addresses issues as instructed, responds professionally at all times, and reports resolutions. Assists staff in training for the scheduling systems for all new employees and to educate/troubleshoot problems with the online staffing system.

• Role models' healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Recommends initiatives to improve department scores for employee engagement on department scorecard.

SERVICE ESSENTIAL FUNCTIONS

• Establishes and maintains core rotations employees within the scheduling system. Populates core rotations in accordance with the Scheduling Timeline. Populates need-based schedules and balances departments to ensure acceptable coverage standards

• Utilizes all 4-6 week schedules, using the Scheduling Timeline, for departments, within the scheduling system. Applies staffing template and validates against budgeted nursing staffing unit grids. Ensures all employees are able to schedule within the self-scheduling guidelines and timelines. Publishes all schedules by deadlines.

• Projects staffing needs for weekend and holiday coverage, filling those positions as needed. Utilizes problem-solving skills and statistics to adequately assign staff, resolve staffing issues and improve communication with patient care units. Serves as resource to the units when new staffing policies and procedures are developed.

• Maintains staffing records, files and feedback sessions documents in an organized and timely