Product Manager, Travel Systems

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

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At AAA our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
 

Summary:

 Our Product Manager, Travel Systems may provide guidance to other product managers, analysts and engineers for numerous projects focusing on AAA corporate goals. This individual will apply best practices and established strategic guidelines to assignments and has primary responsibility for products in a line of business. The Product Manager III also exercises some discretion in determining the best method to accomplish assigned tasks, determining priorities, the best methods to use when directing team efforts, and resolving product design and enhancement challenges.

Essential Functions

• Manage multiple projects related to the Web, systems or applications, tracking key requirements and metrics to ensure that the final product meets objectives

• Leads more complex product development or enhancement activities, including a comprehensive analysis of the market, competitive position and customer research

• Mentors, guides and influences analysts in defining the product strategy and roadmap for assigned business, systems or application products

• Proposes and recommends goals, metrics and objectives for online products, applications or systems and plans assigned projects to help achieve department goals

• Provides input to recommended changes to policies and guidelines

Knowledge/Skills/Abilities

• Acts as point of contact for the relationship with business and technology partners to gather and understand requirements, and to deliver product roadmap

• Works actively with the business and team to resolve issues

• Exercises discretion in determining priorities and the best methods to use when directing team efforts and resolving product design or enhancement challenges

• Provides research or develops options, and makes recommendations to effectively address design and enhancement issues

• Integrates work schedules and collaborates with engineers. 

• Data Analysis & Dashboards

• Platforms Experience: Salesforce, Travelport, GlobalWare Back Office, TST & Sabre.

Education & Experience/Licenses & Certification

• Bachelor of Science degree in a relevant discipline

• 8+ years related travel applications experience or an equivalent combination of education and experience

• Experience directly related to technical travel product management, customer relationship management or products, systems or applications experience

• Knowledge and understanding of competitive analysis, functionality requirements definition, business requirements definition, basic marketing principles, return on investment analysis, etc.

• Experience with Agile and Scrum methodologies

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