Public Area Attendant (Houseperson) - InterContinental San Francisco

A little bit about your day-to-day

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.

Every day is different, but you’ll mostly be

• Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc.  May include cleaning business offices, employee break areas and restrooms.
• Strip and wax floors as needed, clean and polish all furniture, railings, table tops, mirrors in assigned areas.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log any lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

What we need from you

Basic reading, writing, and math skills. 

Some housekeeping experience and ability to communicate effectively in English are both required to set you up for success. 

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling, 

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and employees. 

• Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.
• May be required to work nights, weekends, and/or holidays.

What you can expect from us

The hourly pay range for this role is $25.32 to $33.76.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.