Manager, Facilities Services

Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Manager, Facilities Services will work closely with the Facilities Department and its stakeholders to establish and manage adequate facilities services to support Exact Sciences’ business plans. This role will maintain relationships with key stakeholders at each of the facilities soliciting feedback, assessing needs, and managing requests to completion. The Manager, Facilities Services will provide and direct efficient and effective management of vendors, contractors, and Facilities Services staff providing contracted services at all Exact Sciences facilities, focusing on cost, quality, sustainability, and ensuring contract compliance. In addition, this position will support Facilities Services leadership in responsibilities such as programs and activities around sustainability, project management, and business continuity.

Essential Duties

Include but are not limited to the following:

• Manage small facilities projects based on stakeholder feedback or directives from the Facilities Department.
• Facilitate meetings with stakeholders to seek feedback, assess needs, and manage requests to completion.
• Represent stakeholders in relation to the impact construction or maintenance projects may have on their daily operations and mitigate any issues through collaboration with the Real Estate and Capital Projects Team.
• Develop, draft, execute, and document management of request for proposals (RFPs), statement of work (SoW), and contracts for outside service vendors.
• Efficient and effective management of vendors and contractors providing contracted facilities services, participate and manage periodic audits, and track key performance indicators (KPIs).
• Manage continuous improvement of outside service vendors ensuring best practices and world-class service.
• Manage facility audits across entire portfolio utilizing Facilities Service staff and assist with facility planning to support business needs.
• Ensure procedures are followed and maintained to provide a safe and secure working environment for our employees, visitors, and contractors; maintain compliance with all regulatory standards, including GMP, OSHA, FDA, CLIA/CAP, WDATCP, and USDA.
• Manage contracts within company database, Conga.
• Submit and complete validated work using the eQMS.
• Assist in sustainability initiatives, including integrating with outside service providers.
• Supervise staff; including, but not limited to, organize and prioritize work, maintain efficient throughput of projects and requests, write/conduct performance reviews, train/develop, and manage work performance.
• Communicate goals clearly to employees to ensure understanding and success in achieving them.
• Motivate and inspire employees to do their best work through coaching.
• Maintain morale and support employee engagement initiatives.
• Excellent organizational, project management, and problem-solving skills.
• Ability to accurately follow procedures with minimal direction and ability to make decisions with limited information.
• Strong documentation, attention-to-detail, and procedure writing skills suitable for a GMP environment.
• Excellent oral and written communication skills with employees, customers, and vendors, both in person, via telephone, email, or video conference.
• Ability to coordinate work with and across multiple teams.
• Strong interpersonal and teamwork skills; ability to easily convey concepts and priorities to peers, customers, leadership, and cross-functional teams.
• Ability to use data analytics to drive business decisions and influence other stakeholders and leadership.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Regular and reliable attendance.
• Ability to work designated schedule.
• Ability to respond to emergency situations after hours, weekends, and holidays as needed.
• Ability to lift up to 40 pounds for approximately 10% of a typical working day.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day.
• Ability to work on a