Administrative Assistant - Sales

Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

Administrative Assistant is responsible for daily office functions to assist the office facility. Will provide customer service to all walk-in guests, as well as perform a variety of administrative tasks. The hours and level of responsibility may vary by location or line of business.

 

Responsibilities of Position:

• Perform tasks in a safe manner in compliance with all local, state, and federal regulations and company policies.
• Welcome on-site visitors, determines nature of business, has them sign-in as needed, and announces visitors to appropriate personnel.
• Provides customer service to all walk-in customers, taking payments, general service/account questions and communication of any necessary issues or changes to Area Inside Sales Manager and/or Area Sales Manager.
• Receives daily mail and internal correspondence for distribution.
• Responsible for daily balance of all monies received (cash, check, credit card)
• Provides administrative support to Inside Sales team and outside sales management team as needed.
• Prepare miscellaneous cash/check receipts deposits and maintain related spreadsheet and book.
• Coordinates and manages conference room schedules, meeting needs (food, set up, refreshments).
• Process all billing and PO processing for supplies, credit cards and building maintenance.
• Answer phones promptly and courteously utilizing company procedures.
• Receive and respond professionally and courteously to all external/internal customer inquiries.
• Handles all GL coding on invoices for accounts payable.
• Handles purchasing along with create/receive purchase orders.
• Maintain a positive work atmosphere with a culture of respect for others.
• Maintains and manages the building preventive maintenance schedule and vendors.
• Stocks all associated supplies for building/administrative operations.
• Coordinates area apparel orders.
• Supports administrative needs of management working with in the designated Area.
• Assist in other departments as needed.
• Other duties as assigned.

 

Skills & Abilities Needed for Position:

• Proficient in operating a 10 key calculator.
• Notary is necessary for the role.
• Excellent knowledge of office functions. 
• Excellent verbal & written communication skills. English/Spanish bilingual preferred. 
• Computer proficiency in Windows and Microsoft Office applications, Excel, Word, PowerPoint, Outlook, etc. 
• Always presents and maintains a professional appearance and demeanor. 
• Ability to handle a heavy call volume in a professional and efficient manner. 
• Must be organized and detail-oriented with the ability to multitask. 
• Proven analytical/problem-solving skills for the customer and the company. 
• Excellent customer service and data entry skills. 
• Efficient and effective work habits to work both independently and as a team, meeting, and exceeding call center standards. 
• Ability to identify the root cause of issues, make decisions, and provide solutions. 
• Ability to react well under pressure and treat others with respect.

 

Physical Requirements in a Regular workday:

• Rarely lifting/carrying/pushing/pulling a max of 10lbs.
• Continuously sitting/standing/walking in office environment.

 

Additional Working Conditions/Aspects:

• Ability to work flexible hours; overtime, weekends, and/or holidays.
• Ability to work overtime, weekends and/or holidays.
• Legally eligible to work in the United States.
• Valid driver’s license (if applicable).
• Must successfully complete pre-employment testing.
• Must be able to read and speak the English language.

 

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as