Administrative Assistant

What we’re building and why we’re building it. 

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. 

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us.  Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

About the Role:

The next step in evolving our shopper journey is hiring our new Administrative Assistant. Reporting to the General Manager, Sales, the Administrative Assistant will help multiple executives with professional duties to help them run the organization smoothly. We are looking for someone who is a hard-working, proactive, and organized self-starter, who can anticipate needs before they arise. 

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities: 

• Proactively manage executives’ calendars, including scheduling, shifting priorities, and handling sensitive matters with care and discretion
• Keep calendars organized and efficient so the executives you support can use their time effectively
• Plan and coordinate executive travel, anticipating needs and handling details that make time away from the office run smoothly
• Prepare and submit expense reports and manage travel-related logistics accurately and on time
• Support limited event planning responsibilities, including coordinating catering and related logistics; occasional travel may be required
• Serve as a professional point of contact between executives, employees, clients, and external partners, responding promptly and getting details right
• Maintain a high level of confidentiality when working with sensitive or private information
• Share important or time-sensitive information with executives as needed
• Prepare, format, and edit materials for internal and external communication, including emails, memos, presentations, and reports
• Maintain accurate records, documents, and reports, and take notes or support presentations during meetings
• Work effectively with teams across the organization, including other administrative professionals, to coordinate schedules, communication, and logistics
• Use available tools, including AI, automation, and productivity software, to improve efficiency and accuracy in day-to-day work
• Demonstrate a growth mindset, learning new tools, processes, and ways of working as the role and organization evolve
• Embody our company values of Speed, Trust, Aspire, and Team  in daily work and interactions
  
  

Minimum Requirements:

• 2+ years of professional experience in a similar administrative support role
• Experience with executive calendaring, scheduling, and travel arrangements
• Ability to use AI tools (ex. ChatGPT, Gemini), to automate workflows and make work more efficient
• Strong communication and collaboration skills with the ability to manage internal and external stakeholders professionally
• Comfort working in dynamic or evolving environments
• Experience managing confidential information and communications

Preferred Requirements: 

• Based in CST or EST is preferred
• Experience managing multiple stakeholders across time zones
• Direct industry experience in tech, digital media, advertising, or consumer data
• Experience managing multipl