Senior Human Resources Generalist

The Sr. Human Resources Generalist will help guide and assist with all aspects of Human Resources at WorkWave.  This role will provide corporate wide human resources support in a variety of functional areas and be flexible to changing priorities and able to adapt to the needs of the business.
Why work for WorkWave? WorkWave is unique in that it has a large, established base of loyal customers but also has enormous growth opportunities in multiple areas. We provide SaaS solutions for businesses in the service industry (HVAC, Plumbing & Electrical, Cleaning, Lawn & Landscape, Home Delivery, Logistics & Distribution).  We empower these businesses to deliver exceptional customer experiences and grow their customer base on our efficient and easy-to-use platform. 

WHAT YOU’LL DO:

• Serve as a liaison to and is responsible for assisting department managers, employees and potential employees with all aspects of human resources including on-boarding/off-boarding, employee relations, leaves of absences and accommodation requests
• With a strong customer contact and service focus, performs support functions that may include entering employee data, processing new hires
• Helps manage day to day internal human resources issues by identifying needs, providing solutions, and setting and managing internal employee expectations through effective communications
• Timely responds to HR-related queries within the company
• Monitors and supports all leaves of absence programs and accommodation requests
• Leads and conducts employment investigations, as needed
• Guide and advise leadership through performance management of employees
• Handle time sensitive items related to employee relations
• Possess an advanced level of employment law knowledge
• Stay abreast of industry related trends, laws and changes related to employment guidelines
• Perform other duties supporting all aspects of the HR Department

WHAT YOU’LL NEED:

• Excellent analytical, project management, and problem resolution skills
• Excellent customer service skills - you understand the importance of providing exceptional service when employees reach out for assistance
• Strong interpersonal, written and verbal persuasion/communication skills
• Ability to work independently, manage multiple tasks, set priorities in a fast paced environment- you understand what to prioritize and never miss a deadline
• Ability to maintain an extremely high level of confidentiality
• Advanced Excel skills with applied experience required
• Experience with Ceridian Dayforce is a plus
• Ability to work effectively across teams and collaborate with others
• Understanding of FLSA regulations and experience evaluating jobs for exemption is a plus
• High attention to detail
• Exhibits good judgement and logical reasoning
• Experience in corporate and call center work environments is a plus
• 4-7 years related experience.

A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home.  WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired.  • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.  • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and eachother.
LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey• With everything you could find in a great downtown -- from restaurants and retail to art and culture the Bell Works “Metroburb” is a microcosm of innovation, possibility, and inspiration and WorkWave is proud to be a part of it• Pharmacy, urgent care, bank, restaurants, florist, gym, dentist, outdoor patio bar and weekly farmers market all conveniently located on the first floor - making running errands on a break a breeze.• We work hard but play hard too...need a break? When in the office kick back in our common area, play a game of arcade basketball, video games in our game rooms or face off in a ping pong match
WORKING REMOTE?• Great! Our teams are well versed at working collaboratively in a fully virtual environment.  We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.   
RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental, generous paid time off and 401(k) with company matchAND BEYOND...• Tui