Senior Platform Engineer

About Us

No Isolation is an award-winning scale-up in EdTech on a global mission to help education providers ensure learning and belonging for all children. With offices in Oslo, London, and Munich, we provide the technology and solutions required to tackle the societal challenge of school absence, empowering institutions to uphold academic continuity and inclusion for every student.

Our flagship solution, the AV1 robot, is deployed across 19 countries with 5,000+ units, supporting schools to sustain attendance, belonging, and continuity of learning for children who cannot be physically present. Consistently described as life-changing, it bridges the gap between the student and their peers, restoring both educational continuity and the essential sense of social belonging.

The Opportunity — Platform Engineering

As adoption grows, we must scale to support larger device fleets, increasingly complex feature sets as well as new data-driven capabilities.

As our very first Senior Platform Engineer, you will own the pillars that our product team and our robots build upon: cloud infrastructure, IoT device services, CI/CD, observability, security, and developer experience.

You are a technologist who thrives with people. Your craft is reliability and enablement. You facilitate the right choices, reduce toil, and turn operational excellence into a repeatable habit across.

What You’ll Do — Scope & Responsibilities

Infrastructure management

• Automate cloud (and some on‑prem) resources and policies using IaC/CaC (e.g., Terraform, Ansible) for consistent, repeatable, container‑centric deployments

• Engineer redundancy, routing, networking, and load balancing to integrate backend services with robots, mobile, and web clients; operate and evolve Kubernetes (incl. Traefik ingress)

• Monitor and right‑size infrastructure against defined metrics; run regular audits and upgrades to stay current and secure

Site reliability engineering

• Own and mature observability, monitoring, and alerting with e.g. Grafana Stack, Prometheus; implement high‑signal dashboards and noise-free, actionable alerts

• Define SLIs/SLOs to clarify “done” and “good enough”; run backup DR dry‑runs; participate in incident response and drive durable fixes

DevSecOps integration

• Build modern golden paths and secure CI/CD that make the most out of GitLab

• Shift security to the left: scanning, guardrails, secrets/encryption, access & identity controls

Team collaboration & enablement

• Provide hands‑on guidance to backend, frontend/mobile, and embedded teams; document things, lead workshops, and improve processes so the team can self‑serve

• Align platform work with product delivery cadence; mentor on productivity enablers and change adoption; make platform engineering a shared effort

Selective opportunities (as bandwidth allows)

• AI enablement: make our engineering team AI‑native (e.g., MCP/ACP, AIOps) in a safe, deliberate, and targeted way

• Test automation: evolve regression/e2e frameworks, hardware abstractions, and data/process mocking

• Data platform: improve pipelines for warehousing/analytics and potential production ML management in the future

• Security stack: iterate on CNAPP, SIEM, ISMS, Compliance & Trust, dependency management, network and cloud security

What You Bring — Experience & Capabilities

• Senior infrastructure leadership: 5+ years owning AWS-based platforms in production, including Kubernetes troubleshooting under load — ideally scaling IoT fleets with WebRTC streaming, sockets, and REST APIs for real-time reliability

• Self-starting pragmatism: As our inaugural Platform Engineer, you thrive in greenfield ambiguity—methodically evaluating options, resisting hype, and prioritizing solutions that align with long-term scalability over quick wins

• 10x enablement: You transform teams by automating away toil: eradicating ClickOps, enabling local dev environments, integrating Terraform into GitLab CI/CD with OIDC service accounts, and curating Sentry events, refined alerts, and SLO-driven insights for proactive issue resolution

• Cross-domain impact: Versatile across embedded, mobile, backend,