Sr. Software Engineer, Enterprise Zone (Backend & Full Stack)

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: 11/4/2025

Location: Americas

Hi There!

Zapier is leading the way in AI automation. We’ve helped small businesses increase productivity and serve their customers better through an extensive platform of integrations, robust workflow automations, and practical AI applications. As we continue our mission to make automation work for everyone, our current focus is to unlock that vast potential within Enterprise customers—organizations comprising dozens, hundreds, or even thousands of employees. These companies already recognize the value of automation; we are now empowering them to implement it at scale, ensuring control, visibility, and confidence in their chosen tools.

To do this, Zapier is expanding its Enterprise zone and seeking several highly motivated Senior Backend and Sr. backend leaning Full Stack Engineers. We are looking for experts passionate about solving complex problems and delivering new value to customers, driving innovation in workflow management, and changing the future of automation use for some of the largest companies in industry.

The Enterprise zone is made up of several teams. We’re currently hiring several Backend or Back-leaning Fullstack engineers for 4 of them which are looking for similar skills. The teams are:

• Enterprise Experience

• Enterprise Response

• Asset Management

• Observability Platform
  

Team Focus

The Enterprise Experience team is tasked with pioneering new approaches for enterprise account/tool management rather than simply refining existing ones. Our foundational projects include:

• Developing the first user flows specifically for enterprise administrators and builders.

• Establishing a central hub for Account Admins to oversee and manage their accounts.

• Empowering Account Admins with expanded data insights and controls across all current and future product teams.

• Significantly improving the rest of our product's frontend to exceed current industry standards for enterprise-grade software.

• Creating essential features like:

  • Hierarchical account management

  • Cross-organizational visibility into usage and assets

  • User management, provisioning, and role assignments

The Enterprise Response team is crucial for maintaining the resilience and reliability of our systems, particularly during critical periods, mostly for our largest customers. This team innovates in high-demand customer areas and delivers highly requested core features that span multiple teams and organizational boundaries. This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service.

In this role, you’ll:

• Lead responses to critical incidents and customer-impacting events

• Collaborate across engineering, product, and support to solve urgent problems

• Build internal tools and improve core product features based on real-world, customer feedback

• Build a new extensible platform for account and organization-level settings, applying declarative controls, VPC connections to on-prem data, and instrumenting account-wide AI guardrail controls

• Work across the org, owning little but driving a lot, and directly interacting with stakeholders and customers.

The Asset Management team is responsible for building and scaling the systems that make every Zapier asset, across products and workspaces, discoverable, governable, and portable. You will be responsible for architecting and deepening enterprise-grade Platform APIs to manage assets across m