Inside Sales Account Specialist

 

An Amazing Career Opportunity for an Inside Sales Account Specialist-Strategic Accounts!!

Location: Austin, Texas

Job ID: 34532

 

Reporting to the Inside Sales Manager, the Inside Sales Account Specialist-Strategic Accounts’s primary responsibilities are to protect and grow existing revenues, maximize HID installed base market share, and strengthen product selection policies through strategic planning and relationship building with HID customers within North America.  This role will work in supporting HID’s Strategic Account Managers for NAM (United States and Canada).  The Inside Sales Account Specialist-Strategic Accounts must effectively build and maintain relationships within customer organizations including senior management and all subsequent departments essential to advancing HID Global’s market position. Candidate must effectively manage all sales, service and other challenges associated with HID products and services. 

 

Who are we? 

HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 
 

HID’s Physical Access Control Solutions Department: 

HID PAC’s Business Unit focuses on the growth of new clients and existing clients where we leverage the latest card and reader technologies to solve the security challenges of our clients. Other areas of focus will include authentication, card sub systems, card encoding, Biometrics, location services and all other aspects of a physical access control infrastructure. 

As our Inside Sales Account Specialist-Strategic Accounts, you’ll support HID’s success by: 

 

• Introducing and selling products to new and current customers, increasing sales and meeting individual and team sales quotas
• Presenting in person and virtually and to contribute to training curriculum for partner presentations
• Building and managing the sales pipeline by entering all communication notes, commitments, and sales opportunities in SalesForce
• Performing sales activities and negotiates/closes business, passing orders to customer service for processing
• Independently creating product awareness
• Assisting management with devising plans and strategies for the market
• Identifying and contacting prospective customers to determine product needs and performs introductory sales presentations to match company's products with identified needs. Build relationships with potential clients and identifies and records decision-making units
• Remaining knowledgeable of company's products to facilitate sales efforts
• Providing follow-up with customers and prospects to ensure customer satisfaction with products provided
• Being responsible for responding to requests for information or requests for quotes from Web site visitors, email and phone contacts within assigned territory
• Listening and probes to understand clients' needs and is capable of communicating these effectively
• Is proactive in attitude and willing to learn new processes and procedures, contributing to the development of the position
• Taking responsibility for all actions and resolving open issues selecting and using available HID Global resources
• Assisting with maintaining customer price books, part numbers and other purchasing data individually and through their associated quoting and pricing systems
• Assisting Strategic Account Manager with preparation for QBR and other business meetings

 

What we will love about your background: 

 

• Demonstrated history of excellence in customer service
• Customer-first philosophy that drives day-to-day activities
• Always focused on achieving a reputation for being a “trusted advisor”
• Effective and proven contact management database skills, preferably SalesForce
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, etc.

 

Your Experience and Education include:     

      

• Associate degree or equivalent training and experience in sales, territory sales or customer service preferred
• Minimum 4 years overall experience
• 4 years sales experience in the Access Control Marketplace preferred
• Proven & verifiable track record of successful quota achievement
• Effective sales skills and up to date