SENIOR CLERK - 64081308

Requisition No: 853453 

Agency: Department of Health

Working Title: SENIOR CLERK - 64081308

 Pay Plan: Career Service

Position Number: 64081308 

Salary:  $33,760.00 to $35,130.00 

Posting Closing Date: 05/28/2025 

Total Compensation Estimator Tool

 

This is a Career Service Senior Clerk position working in the Lee County Health Department.

 

The Senior Clerk position is the primary point of contact for clients seeking to receive services at the Florida Department of Health in Lee County (DOH-Lee). This position handles protected health information on a need-to-know basis following Department of Health Information Security and Privacy Policy procedures and State/Federal laws.  Incumbent performs clerical functions at both the Michigan and Pondella Clinics as needed and participates in clinic events that may require clerical personnel in the evenings, on weekends, and during regular business hours. This position has access to applicable information required to perform the job. This position serves a large population of Spanish speaking clients, and the employee may be required to perform interpreter duties if bilingual.

 

Registration

·          Client sign-in and registration for clinic services.

·          Performs registration functions including but not limited to scanning id, insurance card, initiation of   service form, and other forms.

·          Complete financial eligibility process.

·          Ensure insurance information is entered and verified.

·          Enters historical Immunization data.

 

Clerical Duties

·          Responsible for entering services in system.

·          Schedules appointments.

·          Monitors and respond to clients’ email.

·          Follow up with client on status of transfers, completion, and forms.

·          Assists clients with completion of Consent/Authorization forms for release of information as   needed.

·          Sends / receives faxes requesting client information, strictly adhering to Information Security and   Privacy policies and procedures.

·          Data entry Patient Portal and DL email.

 

Billing/Cashier Functions.

·          Handles monetary transactions, collects payment, and provides receipts for rendered clinical   services.

·          Verifies and bills clinic service to self-pay or third parties.

·          Works with clinicians to resolve discrepancies to ensure correct service is billed, according to payor     source.

·          Generates daily closing worksheet, prepares deposit, and balances monies received.

·          Coordinates with Accounting/Billing staff to discuss and resolve reimbursement issues or billing     obstacles. 

·          Obtain insurance pre-authorization.

 

Job Enrichment 

 Attends required meetings and trainings and remains current of all policies and protocol.

 

 Miscellaneous Duties

 Performs other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

·          Knowledge, skills and abilities, including utilization of equipment, required for the position: <